| Foreword: The Importance of Coursework on Multicultural Issues | p. xi |
| Preface | p. xv |
| Favorable Conditions for Multicultural Experiences | p. 3 |
| Brief 30-Minute Warm-Up Experiences | p. 11 |
| World Picture Test | p. 13 |
| Capturing Cultural Bias | p. 15 |
| Perception Versus Reality | p. 17 |
| What Other People Say, Feel, and Mean | p. 19 |
| Outside Experts | p. 21 |
| Role-Playing Cultural Stories | p. 23 |
| Drawing a House | p. 25 |
| Cultural Bingo | p. 27 |
| Learning to Grow Old | p. 28 |
| Finding Common Ground in an Argument | p. 30 |
| Gift Giving | p. 32 |
| Checkers and Chess | p. 34 |
| Inventing a Multicultural Retrospective | p. 36 |
| Western and Non-Western Perspectives | p. 38 |
| Coalitions and Trust Formation | p. 40 |
| Fantasy Walk in the Woods | p. 42 |
| Seeing Ourselves as Others See Us | p. 44 |
| The Hidden Agenda | p. 46 |
| Interpreting Policy in a Cultural Context | p. 48 |
| Cultural Impact Storytelling | p. 50 |
| Culture Shock Ratings and Symptom Checklist | p. 52 |
| How to Sabotage Multicultural Groups | p. 54 |
| Describing Cultural Identity | p. 56 |
| Interpreting a Projective Picture | p. 58 |
| Drawing Symbols of Your Culture | p. 60 |
| Geometric Symbols of Cultural Values | p. 62 |
| A Free Drawing Test | p. 64 |
| Dialogue Within Ourselves | p. 66 |
| Predicting the Decisions of a Resource Person | p. 68 |
| Capturing Cultural Metaphors and Similes | p. 70 |
| Multicultural Group Process Recall | p. 72 |
| Testing the Underlying "Truth" | p. 74 |
| Inference--Observation Test | p. 76 |
| The Test of Reasonable Opposites | p. 79 |
| Longer One-Hour Experiences | p. 81 |
| Talking About Multiculturalism in Primary Grades | p. 82 |
| Happy Hell or Lonely Heaven: The Brain Drain Problem | p. 84 |
| A Classroom Debate | p. 88 |
| Two Cultural Perspectives of Education | p. 90 |
| Two Levels of Communication in the Military Culture | p. 92 |
| The Plural Versus the Singular Cultural Perspective | p. 94 |
| The Importance of Key Words in a Transcript | p. 95 |
| Public and Private Self | p. 96 |
| The Johari Window | p. 99 |
| A Self-Assessment of Multicultural Awareness, Knowledge, and Skill | p. 101 |
| High- and Low-Context Cultures in Conflict | p. 105 |
| A Values Auction | p. 107 |
| Interviewing Local Resource People | p. 109 |
| Double-Loop Thinking | p. 111 |
| Stereotypes of Different Groups I | p. 113 |
| Stereotypes of Different Groups II | p. 115 |
| Cultural Value Systems With Conflicting Points of View | p. 117 |
| Describing the Feelings of a Resource Person | p. 119 |
| Fighting Fair | p. 121 |
| Making History Live | p. 123 |
| Prisoners' Dilemma | p. 124 |
| Four Contrasting Ethical Orientations | p. 126 |
| Finding Common Ground With Your Best Friend | p. 129 |
| Being "Abnormal" | p. 131 |
| Nominal Group Process | p. 133 |
| Separating Expectations From Behavior in 10 Synthetic Cultures | p. 135 |
| Gift Giving Across Cultures | p. 139 |
| Role-Playing a Hypothetical Problem in a Group | p. 141 |
| Role-Playing a Newspaper Incident | p. 143 |
| Listening to the Voices | p. 145 |
| Cultural Perspective Taking | p. 147 |
| Getting Feedback From Other Group Members | p. 149 |
| Cultural Value Systems in a Counseling Relationship | p. 151 |
| The Triad Training Model | p. 153 |
| Culture-Centered Genogram | p. 156 |
| Two-Hour Laboratory Experiences | p. 159 |
| Orientation for a Cross-Cultural Experience | p. 160 |
| Michigan International Student Problem Inventory | p. 163 |
| Critical Incidents in Airline Travel | p. 166 |
| Potluck Dinner | p. 172 |
| Evaluating a Workshop With a Pretest and a Posttest | p. 174 |
| Scripts for Trigger Videotapes | p. 176 |
| Intercultural Communication Skills for Help Providers in the Military | p. 179 |
| Rehearsal Demonstration Model | p. 183 |
| Role-Playing a Transcript | p. 185 |
| A Synthetic Culture Training Laboratory | p. 187 |
| Critical Incidents in Multicultural Ethics | p. 196 |
| American and Contrast-American Values | p. 198 |
| Decreasing Cultural Barriers | p. 203 |
| American Auction | p. 205 |
| Hearing the Sounds of a Cultural Context | p. 207 |
| Critical Incidents Involving Ethnic Minorities | p. 209 |
| Critical Incidents With International Students | p. 218 |
| Critical Incidents in Tourist Groups | p. 221 |
| Hearing the Devils and the Angels | p. 224 |
| Action Project | p. 226 |
| Lump Sum: A Budget Simulation | p. 228 |
| Culturally Learned Parent Roles for Immigrants and Refugees | p. 232 |
| Finding Common Ground in Sports and Athletics | p. 235 |
| Unanswered Questions and Knowledge Gaps | p. 237 |
| Homework | p. 239 |
| A Personal Cultural History | p. 240 |
| Applications of Critical Incidents | p. 242 |
| Analyzing a Transcript | p. 244 |
| A Culture-Centered Interview Guide | p. 246 |
| The Cross-Cultural Tradeoff | p. 252 |
| Adapting to the Culture of a University | p. 259 |
| No Questions Asked | p. 264 |
| Partners: A Sex-Role Training Experience | p. 266 |
| The Interpersonal, Intercultural, Psychopathological (IIP) Questionnaire | p. 274 |
| Developing Cultural Life Skills | p. 279 |
| International Student Survey of Strong Feelings | p. 282 |
| Shopping in an Unfamiliar Culture | p. 288 |
| A Simulation Designing Experience Called "Multipoly" | p. 290 |
| Lifestyles and Our Social Values | p. 293 |
| Locating Power Networks in Organizations | p. 296 |
| Writing an Ethnography | p. 298 |
| The Interpersonal Cultural Grid | p. 300 |
| Conclusion: Staying Out of Trouble | p. 303 |
| References | p. 307 |
| Index | p. 311 |
| About the Author | p. 317 |
| Table of Contents provided by Ingram. All Rights Reserved. |
