Aircraft Interior Comfort and Design

By: Peter Vink

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Paperback | 22 March 2011 | Edition Number 1

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134 Pages

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23.5 x 15.57 x 0.74

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What should every airline and manufacturer know about comfort?
What can we learn from studies in the scientific literature?
What do most passengers know about comfort and how can we translate that into interior design?
Where can I find the latest knowledge and research useful for designing aircraft seats?

Although the answers to these questions are available, they have often been hard to find. Until now. Based on studies conducted by the author and the latest knowledge on comfort, Aircraft Interior Comfort and Design links scientific research on customer likes and dislikes with technical know-how of aircraft interior design. It contains theoretical information on comfort gathered directly from the voice of the passenger, specific tips and photographs on passenger likes and dislikes, and an overview of the latest scientific demands for passenger seats.

Presenting the results of current research and development in the aircraft interior industry, this book provides insight that, when applied to the daily work of managing the passenger experience, can lead to further improvements. The author makes the case for using improved comfort as a selling tool and identifies new opportunities for comfort improvement in the different phases of the passenger experience. He demonstrates how by optimizing the passengers' senses at each phase, you can design comfort back into flying.

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You Can Find This Book In

Non-Fiction Engineering & Technology Transport Technology & Trades Aerospace & Aviation Technology Environmental Science Mechanical Engineering & Materials Mechanical Engineering Technology in General Engineering in General Industry & Industrial Studies Industrial Relations, Health & Safety Health & Safety Issues

Arts & Entertainment Design, Industrial & Commercial Arts, Illustration Product Design Technical Design Ergonomics

Foreword	p. ix
About the Author	p. xi
What Every Manufacturer and Airline Should Know about Comfort	p. 1
Two Comfort Stories	p. 2
Role of Comfort in Sales	p. 2
The Difficulty of Making People Feel Comfortable	p. 3
The Good News: It Is Possible to Make People Feel More Comfortable	p. 3
Comfort Theory	p. 5
Comfort Manifestations	p. 6
Inputs Leading to (Dis)comfort	p. 7
History	p. 8
State of Mind	p. 8
Visual Input	p. 9
Smell	p. 10
Noise	p. 10
Temperature and Humidity	p. 11
Pressure and Touch	p. 11
Posture and Movements	p. 12
Persons Influencing the Input	p. 12
References	p. 13
Other Aircraft Interior Comfort Studies	p. 15
Lack of Many Substantial Studies on Aircraft Comfort	p. 16
A Classic Study	p. 16
German Study on Aircraft Interior Comfort	p. 17
Experience Preceding the Flight	p. 18
Experience during the Flight	p. 20
Experience after the Flight	p. 21
A Study Regarding Service, Perceived Value, and Satisfaction in Taiwan	p. 21
A German Study of Noise	p. 21
A Dutch Study Regarding Aircraft Interior Comfort	p. 23
A U.S. Study Regarding Passenger Experience	p. 25
Some Conclusions	p. 25
References	p. 26
The Voices of over 10,000 Customers	p. 27
Technology Versus Passenger	p. 28
Innovations Have Their Effects	p. 28
Study Methodology	p. 29
Factors Correlating with Comfort	p. 30
Leg Room	p. 33
Hygiene	p. 34
Crew	p. 34
Luggage Room	p. 37
Neighbour	p. 37
Seat	p. 38
Flying Time	p. 40
In-Flight Entertainment	p. 40
Delay	p. 41
Lost Luggage	p. 42
Aircraft Type	p. 42
Direct versus No Direct Flight	p. 43
Reflection	p. 44
References	p. 45
New Demands for Aircraft Seats Based on Recent Research	p. 47
Using Research for Seat Design	p. 48
Seat Design and Health	p. 48
Aircraft Seats Should Fit	p. 49
Pitch Watchers	p. 52
Designing an Aircraft Seat Is Difficult	p. 53
Ideal Pressure Distribution	p. 53
Seating and Shear Forces	p. 55
Comfort and Seating	p. 56
Specific Dynamic Seat Characteristics	p. 58
Comfort and "Wow"	p. 58
Feet off the Ground	p. 60
Backrest Angle	p. 61
Seating and Electronics	p. 62
Other Features: Headrests and Massage	p. 63
Opportunity for Designers	p. 64
References	p. 64
The Ultra Comfortable Flight Experience	p. 67
Introduction	p. 68
The Flight Experience	p. 68
At Home	p. 68
Forty-Eight Hours before the Flight	p. 72
To the Airport	p. 72
At the Airport	p. 72
The Lounge	p. 73
Airport Plus	p. 73
At the Gate	p. 74
The Plane Entrance	p. 75
The Long Haul Flight	p. 78
Business Class	p. 80
Inexpensive Flight	p. 81
In-Flight Entertainment (IFE)	p. 81
Cleanliness	p. 81
Crew	p. 82
Arrival	p. 82
References	p. 83
Illustrations and Comments on Aircraft Interior Comfort and Design	p. 85
Introduction	p. 86
Leg Room	p. 86
Service	p. 89
Hygiene	p. 90
Luggage Room	p. 92
Neighbour	p. 93
Seat	p. 95
IFE	p. 103
Delay/Waiting	p. 105
Other Illustrations	p. 106
Design	p. 106
Safety	p. 109
Business Class	p. 111
Book Summary	p. 115
Index	p. 117
Table of Contents provided by Ingram. All Rights Reserved.

Aircraft Interior Comfort and Design

At a Glance

Paperback

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How to return your order

Defective items

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