All For One

10 Strategies for Building Trusted Client Partnerships

By: Andrew Sobel

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Hardcover | 26 March 2009 | Edition Number 1

At a Glance

Hardcover
320 Pages

Dimensions(cm)
23.6 x 16.5 x 2.8

Hardcover

RRP $47.25

$45.35

Aims to ship in 7 to 10 business days

Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges: <ul> <li>How do we create an ‘all-for-one, one-for-all’ culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?" </li> <li>How do we mobilize the right people, resources, and ideasacross a multitude of organizational and geographic boundariesinto each and every client relationship?" </li> <li>How do we evolve from a trusted advisor to a trusted partner and build multi-year, institutional relationships? </li> </ul> All for One answers these questions with an innovative and comprehensive model for developing enduring, institutional client relationshipswhat Andrew Sobel refers to as Level 6 Trusted Client Partnerships. It offers readers ten specific strategies that are thoroughly supported by case studies, best practices from leading firms, and implementation tools. The individual professional is principally responsible for five of these strategies, while the firmthe institutionmust support and drive the other five. When you successfully execute against all ten of these building blocks, you develop long-term, professional-client partnerships that provide great value to the client and high levels of personal satisfaction and profitability for the service provider.

Industry Reviews

All for One is thought provoking and actionable, making it a valuable roadmap for building trust and mutual benefit between clients and advisors.
?Ralph W. Shrader, Chairman and Chief Executive Officer, Booz Allen Hamilton

In All for One, Andrew Sobel takes an important, further step in defining great client relationships by eloquently describing how to build trusted partnerships.
?Sir Winfried Bischoff, Chairman, Citigroup

All for One is a goldmine of best practices. Five years? scrutiny of 50 major service-based relationships?combined with the author?s deep expertise on what makes service firms successful?make Andrew Sobel?s guidance accessible, credible, and invaluable.
?Edward E. Nusbaum, Chief Executive Officer, Grant Thornton LLP

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