Applications of Quality Control in the Service Industries : Quality and Reliability - A. C. Rosander

Applications of Quality Control in the Service Industries

By: A. C. Rosander

Hardcover | 20 December 1985 | Edition Number 1

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This book discusses basic concepts, principles, and quality characteristics in the service industries, an understanding of the techniques and their applications. It helps to close the gap between proven principles and successful applications.
Industry Reviews
." . .should have a place on the bookshelf of every industrial statistician and quality practitioner. . .a valuable resource to those who must teach, preach, and demonstrate the applications of quality control and improvement in the service industries, activities that surely will increase in importance and frequency in the days to come." ---Technometrics

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