Appreciative Inquiry

A Positive Revolution in Change

By: David L. Cooperrider, Diana Whitney

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Paperback | 31 October 2005

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96 Pages

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21.3 x 14.0 x 0.9

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A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses.

Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.

Industry Reviews

"Appreciative Inquiry is currently revolutionizing the held of organizational
development."
--Robert Quinn, Distinguished Professor of Management, University of Michigan Business School

"Appreciative Inquiry is the philosophy that is allowing us to engage the hearts, minds, and souls of our people--all of our people. Only when we do that, will we
achieve breakthrough performance."
--Cindy Frick, VP organizational Development and HR Planning Roadway Express

"AI is a process that gets you moving the success spiral rather than down
up the failure one. It has a motivating effect helping achieve self-fulfillment rather than getting into a doom and gloom syndrome."
--Rob Treeby, Health. Safety, and Environment Manager, BP AMOCO

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Preface	p. vii
An Invitation to the Positive Revolution in Change	p. 1
AI and the New Model of Change Leadership	p. 2
Approacing Problems From the Other Side	p. 3
What is Appreciative Inquiry?	p. 7
The Positive Core	p. 8
A Working Definition of Positive Change	p. 12
The Appreciative Inquiry 4-D Cycle	p. 15
Overview of the 4-D Cycle	p. 15
Passion for Service: Getting Started with AI at British Airways	p. 18
The 4-D Cycle in Action	p. 25
The First D, Discovery	p. 25
From Discovery to Dream	p. 26
Design for Organizing into the Future	p. 28
The United Religions Initiative: Design of a Global Community	p. 31
Realizing Destiny	p. 34
Applying the 4-D Cycle	p. 37
Whole-System Inquiry	p. 37
The AI Summit	p. 38
Roadway Express: Moving from Good to Great	p. 39
Roles, Responsibilities, and Relationships	p. 45
The Role of Leadership	p. 45
The Role of an AI Consultant	p. 46
The Role of the Core Team	p. 48
The Role of the Participants	p. 48
Principles for a Positive Revolution	p. 49
The Constructionist Principle	p. 49
The Simultaneity Principle	p. 50
The Poetic Principle	p. 51
The Anticipatory Principle	p. 52
The Positive Principle	p. 53
Conditions for Success: The Liberation of Power	p. 55
Freedom to Be Known in Relationship	p. 56
Freedom to be Heard	p. 57
Freedom to Dream in Community	p. 57
Freedom to Choose to Contribute	p. 58
Freedom to Act with Support	p. 58
Freedom to Be Positive	p. 59
The Liberation of Power Leads to Positive Change	p. 60
Conclusion	p. 61
Notes	p. 63
Questions for Applying AI	p. 67
Where to Go for More Information	p. 69
Index	p. 73
The Authors	p. 79
Table of Contents provided by Ingram. All Rights Reserved.

Appreciative Inquiry

A Positive Revolution in Change

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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