List of Symptoms | p. xi |
Setup and Configuration | p. 1 |
Selecting a Printer | p. 1 |
Making It Work | p. 4 |
Switchbox Guidelines | p. 6 |
Fixing garbled print | p. 7 |
Switchbox alternatives | p. 8 |
Managing Printer Drivers | p. 9 |
Check the printer "Properties" | p. 9 |
Installing a new printer driver | p. 10 |
Updating printer drivers | p. 13 |
Changing the printer's emulation | p. 14 |
Try reinstalling the printer driver | p. 14 |
Try the generic/text driver | p. 15 |
Try an alternative LPT.VXD file for Windows 95 | p. 15 |
Tips for printing .PRN and .PS files | p. 16 |
Adjusting printer speed | p. 18 |
Trouble Printing Through Windows | p. 19 |
Delete .TMP and .SPL files | p. 20 |
Check/adjust the spool settings | p. 21 |
Trouble with Printer Port Hardware | p. 22 |
Try disabling the ECP mode | p. 22 |
Try reinstalling/checking the printer port | p. 24 |
Understanding Laser Printer Languages | p. 25 |
The HP PCL family | p. 25 |
The Adobe PostScript family | p. 29 |
Microsoft Windows GDI | p. 32 |
Manufacturer-specific languages | p. 34 |
Non-laser languages on laser printers | p. 39 |
Emulation switching | p. 41 |
Understanding the Media | p. 42 |
Paper | p. 42 |
Pre-printed materials | p. 45 |
Card stock | p. 46 |
Envelopes | p. 47 |
Labels | p. 47 |
Transparencies | p. 48 |
Printer Maintenance | p. 49 |
Impact Printer Maintenance | p. 49 |
Basic impact maintenance | p. 50 |
Impact quick checks | p. 52 |
Tackling major impact problems | p. 53 |
Ink-Jet Printer Maintenance | p. 54 |
Basic ink-jet maintenance | p. 55 |
Ink cartridge tips | p. 57 |
Ink-jet quick checks | p. 58 |
Tackling major ink-jet problems | p. 59 |
Laser Printer Maintenance | p. 60 |
Basic laser maintenance | p. 61 |
Toner cartridge tips | p. 63 |
Laser printer quick checks | p. 64 |
Tackling major laser problems | p. 65 |
Printer performance tips | p. 66 |
Using PRINTERS | p. 67 |
All about PRINTERS | p. 67 |
Obtaining your copy of PRINTERS | p. 68 |
Installing and starting from the floppy drive | p. 68 |
Installing and starting from the hard drive | p. 69 |
The work screen | p. 71 |
Configuring the program | p. 71 |
Running the impact tests | p. 104 |
Running the ink-jet tests | p. 111 |
Running the laser/LED tests | p. 117 |
About PRINTERS | p. 126 |
Quitting PRINTERS | p. 126 |
Making PRINTERS better | p. 126 |
Printers under Windows | p. 127 |
Printing Tips for Windows 98 | p. 128 |
Canon Color Ink-Jet | p. 128 |
Fargo Primera/Fargo Primera Pro | p. 128 |
HP DeskJet 340, 1000C, 1100C, and 1120C | p. 128 |
HP DeskJet 400, 500, 600, 700, and 800 series | p. 129 |
HP DeskJet Portable 310/320 | p. 129 |
HP LaserJet printers | p. 129 |
HP OfficeJet 500 and 600 | p. 131 |
HP OfficeJet Pro 1150C | p. 131 |
HP PhotoSmart Photo printer | p. 132 |
HP Printer/Scanner/Copier Series 300 | p. 132 |
LaserMaster printers | p. 133 |
Lexmark Custom and MarkVision drivers | p. 133 |
NEC SilentWriter SuperScript 610 | p. 133 |
Panasonic KX-P6100, KX-P6300, and KX-P6500 | p. 134 |
QMS JetScript boards | p. 134 |
True Type fonts | p. 134 |
Windows 3.1x | p. 135 |
Windows 3.1x symptoms | p. 135 |
Windows 95/98 troubleshooting | p. 150 |
The "Safe Mode" | p. 151 |
Check and correct the printer driver | p. 152 |
Printing directly to the printer port | p. 152 |
Controlling bidirectional support | p. 153 |
Clearing spooler files | p. 153 |
Windows 95/98 symptoms | p. 153 |
Printer Troubleshooting | p. 185 |
Guidelines for Safe and Effective Troubleshooting | p. 186 |
Impact Printer Troubleshooting | p. 188 |
Impact heating problems | p. 189 |
Ribbon transport troubleshooting tips | p. 190 |
Head/ribbon symptoms | p. 191 |
Electronic/control symptoms | p. 199 |
Mechanical symptoms | p. 207 |
Application or setup symptoms | p. 215 |
Ink-jet Printer Troubleshooting | p. 220 |
Head clog problems | p. 222 |
Electrical contact problems | p. 223 |
Understanding ink-jet papers | p. 223 |
Color printing performance tips | p. 230 |
Color matching tips | p. 232 |
Ink cartridge symptoms | p. 233 |
Color-related symptoms | p. 238 |
Mechanical symptoms | p. 244 |
Application or setup symptoms | p. 250 |
Laser Printer Troubleshooting | p. 267 |
EP cartridge tips | p. 269 |
Printer memory troubleshooting tips | p. 270 |
Paper jam troubleshooting tips | p. 272 |
Repetitive defect troubleshooting guidelines | p. 284 |
Controller (logic) symptoms | p. 289 |
Registration symptoms | p. 303 |
Laser/scanner symptoms | p. 307 |
Drive and transmission symptoms | p. 315 |
HVPS symptoms | p. 318 |
Fusing symptoms | p. 323 |
Corona (charge roller) symptoms | p. 332 |
Other laser printer symptoms | p. 340 |
Application-related symptoms | p. 355 |
Laser Printer Error Codes and Messages | p. 361 |
Ink-Jet Printer Dialog Codes and Messages | p. 383 |
Printer Manufacturers Online | p. 403 |
Printer Glossary | p. 405 |
Index | p. 419 |
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