Customer Communities : Engage and Retain Customers to Build the Future of Your Business - Nick Mehta

Customer Communities

Engage and Retain Customers to Build the Future of Your Business

By: Nick Mehta, Robin Van Lieshout

Hardcover | 13 November 2023 | Edition Number 1

At a Glance

Hardcover


Limited Stock Available

RRP $52.95

$39.35

26%OFF

or 4 interest-free payments of $9.84 with

 or 
In Stock and Aims to ship in 1-2 business days

When will this arrive by?

Make community building your ultimate business growth strategy

In Customer Communities: Engage and Retain Customers to Build the Future of Your Business, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you’ll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm.

The authors outline the 10 foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey. You’ll also find:

  • Strategies for creating a cross functional customer engagement team
  • Techniques for building community in places that aren’t the web or on social media
  • Ways to bring your organization’s culture and values into your community with a human-first alignment

An essential roadmap to community development for customer success, marketing, support and product teams, and other entrepreneurs, founders, and executive business leaders. Customer Communities will earn a place on the bookshelves of anyone with a stake in organizational growth and resilience.

About the Authors

NICK MEHTA is CEO of Gainsight, a leading customer success company, and the bestselling co-author of Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue.

ROBIN VAN LIESHOUT is CEO and Founder of inSided, a leading community software company.

More in Business & Management

Principles : Life and Work - Ray Dalio

RRP $55.00

$39.90

27%
OFF
The Next Conversation : Argue Less, Talk More - Jefferson Fisher

RRP $36.99

$33.25

10%
OFF
How to Win Friends and Influence People - Dale Carnegie

RRP $24.99

$19.95

20%
OFF
Sort Your Property Out : And Build Your Future - John Pidgeon
Organisational Behaviour : 10th Edition - Stephen Robbins

RRP $178.95

$140.80

21%
OFF
Communications Toolkit : 5th edition - Jane Grellier

RRP $84.95

$74.25

13%
OFF
The Barefoot Investor : Classic Edition, Revised and Updated - Scott Pape