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Canada Post management failure - DM Ole Kiminta

Canada Post management failure

By: DM Ole Kiminta

eBook | 4 December 2024

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Currently (Dec.2024) Canada Post workers have had squabbles with the management because of one serious problem: Failure to modernise the mailing system until it is too late. The other competitors started modernising and updating their business models while the postal corporation refused to modernise at the nick of time. Now the bleed goes on. Canada Post, established in 1867, has undergone significant transformations throughout its history. Initially created to facilitate communication across the vast expanse of Canada, the organisation became a critical service for connecting communities, particularly in remote and rural areas. As a Crown Corporation, it was designed to serve the public interest rather than to generate profit, which shaped its operational strategies and service offerings. Over the years, Canada Post expanded its services, including parcel delivery and logistics, adapting to the needs of a growing population and the evolving landscape of communication.

The late 20th century marked a pivotal moment for Canada Post, as technological advancements began to redefine the postal industry. With the advent of the internet and email, traditional mail volumes began to decline sharply. Canada Post faced mounting pressure to modernise its operations

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