Cognitive Task Analysis

By: Jan Maarten Schraagen (Editor), Susan F. Chipman (Editor), Valerie L. Shalin (Editor)

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Hardcover | 1 June 2000 | Edition Number 1

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548 Pages

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22.86 x 15.24 x 3.02

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Cognitive task analysis is a broad area consisting of tools and techniques for describing the knowledge and strategies required for task performance. Cognitive task analysis has implications for the development of expert systems, training and instructional design, expert decision making and policymaking. It has been applied in a wide range of settings, with different purposes, for instance: specifying user requirements in system design or specifying training requirements in training needs analysis. The topics to be covered by this work include: general approaches to cognitive task analysis, system design, instruction, and cognitive task analysis for teams. The work settings to which the tools and techniques described in this work have been applied include: 911 dispatching, faultfinding on board naval ships, design aircraft, and various support systems. The editors' goal in this book is to present in a single source a comprehensive, in-depth introduction to the field of cognitive task analysis. They have attempted to include as many examples as possible in the book, making it highly suitable for those wishing to undertake a cognitive task analysis themselves. The book also contains a historical introduction to the field and an annotated bibliography, making it an excellent guide to additional resources.

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Contributors	p. viii
Foreword	p. xi
Preface	p. xiii
Introduction and History
Introduction to Cognitive Task Analysis	p. 3
Theoretical and Pragmatic Influences on Task Analysis Methods	p. 25
Cognitive Task Analysis for Individual Training, Performance Assessment, and Selection
Describing Job Expertise Using Cognitively Oriented Task Analyses (COTA)	p. 41
Training of Troubleshooting: A Structured, Task Analytical Approach	p. 57
DNA: Providing the Blueprint for Instruction	p. 71
Discovering Situated Meaning: An Ecological Approach to Task Analysis	p. 87
Work Domain Analysis and Task Analysis: A Difference That Matters	p. 101
A Functional Task Analysis of Time-Pressured Decision Making	p. 119
Cognitive Task Analysis for Applications to the Design of Human-System Interaction
A Skill-Based Cognitive Task Analysis Framework	p. 135
Towards a Theory-Based Form of Cognitive Task Analysis of Broad Scope and Applicability	p. 147
An Automated Aid for Modeling Human-Computer Interaction	p. 165
Using Task Analysis as a Primary Design Method: The SGT Approach	p. 181
Getting the Knowledge into HCI: Theoretical and Practical Aspects of Task Knowledge Structures	p. 201
Cognitive Task Analysis Using ATLAS	p. 215
The Role of Cognitive Task Analysis in the Application of Predictive Models of Human Performance	p. 237
Novel Uses of Task Models: Two Case Studies	p. 261
Analyzing a Novel Expertise: An Unmarked Road	p. 275
Active Design Documents as Software Agents that Mediate Participatory Design and Traceability	p. 291
Cognitive Analyses within Increasingly Larger Organizational Contexts	p. 303
Bootstrapping Multiple Converging Cognitive Task Analysis Techniques for System Design	p. 317
Attuning Computer-Supported Work to Human Knowledge and Processing Capacities in Ship Control Centers	p. 341
Cognitive Task Analysis for Teamwork Situations
Building Cognitive Task Analyses and Models of a Decision-Making Team in a Complex Real-Time Environment	p. 365
Modeling a Command Center	p. 385
Analyzing Command Team Skills	p. 401
Cognitive Task Analysis of Teams	p. 417
Analyzing Knowledge Requirements in Team Tasks	p. 431
Discussion
On the Future of Cognitive Task Analysis	p. 451
State-of-the-Art Review of Cognitive Task Analysis Techniques	p. 467
Author Index	p. 489
Subject Index	p. 499
Table of Contents provided by Syndetics. All Rights Reserved.

Cognitive Task Analysis

At a Glance

Hardcover

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