Communication in Healthcare Settings

Policy, Participation and New Technologies

By: Alison Pilnick (Editor), Jon Hindmarsh (Editor), Virginia Teas Gill (Editor)

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Paperback | 23 April 2010 | Edition Number 1

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168 Pages

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22.4 x 15.7 x 0.9

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This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice. <ul> <li>Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UK <li>Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary care <li>Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care <li>Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice </ul>

Industry Reviews

"In their introductory chapter, the editors provide an overview of CA research in the medical field so far and explicate how they think such research should be devel¬oped further, as noted above . . . I do hope, and expect, that the collection can function as a stimulus to indeed extend the focus of ?medical' studies using CA and ethnomethodology in the ways demonstrated here." (Discourse Studies, 2011)

"In this sense this book offers a great deal of inspiration to those interested in health communication from both methodological and practice perspectives." (Sociology of Health & Illness, 2011)

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