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Communication Skills for Business Professionals

2nd edition

By: Celeste Lawson, Robert Gill, Angela Feekery, Mieke Witsel, Michael Lewis

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Book with Other Items | 12 June 2019 | Edition Number 2

At a Glance

Book with Other Items
488 Pages

Edition Type
Revised

Dimensions(cm)
30.9 x 20.9 x 5.2

Book with Other Items

RRP $123.95

$97.75

21%OFF

or 4 interest-free payments of $24.44 with

In Stock and Aims to ship next day

Communication Skills for Business Professionals, second edition, is a student-friendly introduction to effective communication in the workplace.

Engagingly written, the text covers foundational topics such as audience, influence, channels, conflict and persuasion, before investigating more complex areas such as intercultural communication, virtual communication, researching in the era of 'fake news' and strategies for successful written communication. Taking a broad and current approach to concepts of communication and workplaces, Communication Skills for Business Professionals explores situations from virtual meetings between indie creatives, to speeches given by politicians, while still covering more traditional forms of professional communication, such as pitching to boards and memos.

New pedagogical features such as interactive questions and answers, skill builder class activities, margin definitions and links to online content make this book indispensable for teachers and students of communications alike.

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