| Preface | |
| The Community College Reference Mission | |
| Community College Services | p. 3 |
| The Learning Resources Program | p. 4 |
| The Technical Services Connection | p. 6 |
| Automation and Instructional Technology | p. 11 |
| Community College Librarianship: A Changing Frontier | p. 13 |
| Instructional Services | p. 14 |
| Community Users | p. 17 |
| Technological Applications | p. 19 |
| Materials from Other Places | p. 20 |
| Typical is Atypical: The Community College Student | p. 23 |
| Colleges of Innovation | p. 24 |
| Programs of Instruction | p. 26 |
| Colleges of the Community | p. 31 |
| Availability: Information Where It Is Wanted and It Is Needed | p. 43 |
| Professional Staff | p. 45 |
| Collection Development | p. 48 |
| Government Documents | p. 51 |
| Pamphlets | p. 53 |
| Periodicals | p. 53 |
| Bibliographic Instruction | p. 55 |
| Reference Services | |
| Reference Services and Information Literacy | p. 61 |
| Library Resource Center Goals | p. 62 |
| Reference Service and Information Literacy | p. 64 |
| Reference Staff | p. 73 |
| Genius Tools and Quellenforschung | p. 81 |
| Librarian Preparation | p. 83 |
| Bits and Bytes | p. 84 |
| Librarian Prerequisites | p. 85 |
| A La Recherche du Temps Perdu | p. 85 |
| Understanding Reference - How-to | p. 88 |
| Lean and Mean: Reference Service in the Small Community College | p. 96 |
| Reference Collections | p. 98 |
| Special Reference Services | p. 99 |
| Training Users and Staff | p. 101 |
| Evaluation of Services | p. 103 |
| Developing the Reference Collection | p. 106 |
| Selection of Titles | p. 108 |
| Evaluation of the Reference Collection | p. 110 |
| Fee-Based Information Services: Serving Business/Strengthening the LRC | p. 113 |
| Planning the Service | p. 115 |
| Addressing Complex Issues | p. 118 |
| Operating a Fee-based Service | p. 119 |
| South Carolina Technical Community Colleges and Technology Transfer | p. 122 |
| Computerized Reference | |
| A Trip Down CD-ROM Lane | p. 133 |
| The Videodiscs Appear | p. 134 |
| The CD-ROM Revolution | p. 137 |
| The Reference Librarian as Mechanic | p. 140 |
| What Does the Future Hold? | p. 142 |
| The Electronic Library's Impact on Reference Service | p. 148 |
| Computerization of the Library | p. 149 |
| The Student as an End User | p. 151 |
| Provision of Materials | p. 155 |
| Harnessing CD-ROMs and Collection Policies | p. 160 |
| Guiding CD-ROM Selection | p. 161 |
| Establishing the Collection Policy | p. 165 |
| On-line Search Services | p. 167 |
| On-line Computerized Bibliographic Searching | p. 172 |
| Data-base Types | p. 173 |
| Computer Literates | p. 175 |
| Personnel | |
| Part-time Faculty: Implications for Reference Services | p. 185 |
| Part-time Faculty | p. 186 |
| Instructional Practices | p. 189 |
| Implications for Reference Librarians | p. 191 |
| Recommendations | p. 192 |
| Paraprofessionals at the Reference Desk | p. 196 |
| Paraprofessional: Advantages and Disadvantages | p. 198 |
| Orientation and Training | p. 202 |
| Referral | p. 207 |
| Team Building | p. 210 |
| Reference Work and the Clerical Staff | p. 215 |
| Reference Service Training | p. 215 |
| Reference Materials | p. 217 |
| Training Results | p. 218 |
| Bibliographic Instruction | |
| Bibliographic Instruction and Information Technologies | p. 223 |
| The Community College | p. 224 |
| National Bibliographic Instruction | p. 225 |
| Information Technologies' Impact | p. 227 |
| St. Louis Community College | p. 230 |
| BI Promotion | p. 233 |
| Instructional Program | p. 234 |
| BI Evaluation | p. 241 |
| Teaching "Skills" and "Content" in the Library | p. 264 |
| "Library Skills" and Course Content | p. 265 |
| Library Instruction for Assigned Papers | p. 269 |
| Exploratory Students, Tutorial Librarians | p. 273 |
| Library Instruction in an Automated Library | p. 280 |
| Goals | p. 281 |
| Added Resources | p. 283 |
| Specialized Instruction | p. 285 |
| Streamlining the Presentation | p. 286 |
| Collection Development | |
| Evaluation: "Where's the Beef?" in Collections? | p. 293 |
| Collection Evaluation: Convince Me! | p. 295 |
| Collection Assessment | p. 296 |
| Collection Evaluation Plan | p. 304 |
| Community College Model | p. 306 |
| Collection Development: Look Before You Leap for Those Who Hesitate Are Lost | p. 312 |
| Collection Assessment | p. 313 |
| Collection Policies | p. 316 |
| Reference Collection | p. 318 |
| The Public Services Librarian and Collection Development | p. 326 |
| Collection Management Policy | p. 327 |
| Collection Priorities | p. 328 |
| Criteria for Selection and Removal | p. 329 |
| Policy by Formats | p. 330 |
| Patron Involvement | p. 332 |
| Evaluation and Weeding | p. 336 |
| Evaluating the Periodicals Collection | p. 344 |
| Building the Statistical Base | p. 345 |
| Reporting | p. 347 |
| Periodical Use | p. 349 |
| Notes on Contributors | p. 353 |
| About the Editor | p. 357 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
