Conversations at Work

Promoting a Culture of Conversation in the Changing Workplace

By: Tim Baker, Aubrey Warren

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Paperback | 15 September 2015

At a Glance

Paperback
264 Pages

Dimensions(cm)
21.59 x 13.97 x 1.4

Paperback

$95.46

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Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.

Industry Reviews

"Don't wait until the dreaded performance review to deliver or receive the good and the bad read Conversations at Work to embed freer communication on the job, every day, and reap the benefits of a more positive, energized workplace. Tim Baker and Aubrey Warren have skillfully broken down the elements required to become a highly successful communicator!"

-Marshall Goldsmith, author of the New York Times and Wallstreet Journal #1 Best Seller Triggers

"Tim Baker and Aubrey Warren insightfully show that conversations underlie culture, psychological contracts, accountability, customer focus, and leadership. They then offer specific and helpful tools to diagnose and excel at workplace conversations. Any leader who uses their ideas will dramatically improve."

-Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, The RBL Group

Aubrey Warren and Tim Baker remind us of the power and potential of our conversations to enable change and create cultures of learning and growth."

-Maureen Shriver, CEO, The Center for Leadership Studies

"Conversation at Work reintroduces managers to the lost art of conversation in a complex business environment dominated by digital forms of communication. Tim Baker and Aubrey Warren contend that conversation is the essence of leadership. This book is highly recommended to all managers who wish to have practical steps on how to have authentic and meaningful conversations with their teams and to create an organization culture supportive to having rich conversations."

-Associate Professor Vicky Browning, Director of Award Programs, QUT Graduate School of Business

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