Culture Renovation

Foreword by Tom Rath 
Acknowledgments 
Introduction Renovation Versus Transformation 

Chapter 1 Does Culture Predict Performance? 
Chapter 2 The Rise of the Unicorns 
Chapter 3 Culture Renovation Needs to Start at the Top 
A Blueprint to Renovate Culture

Phase One: Plan
Chapter 4 Step #1: Develop and Deploy a
Comprehensive Listening Strategy 
Chapter 5 Step #2: Figure Out What to Keep 
Chapter 6 Step #3: Set Your Cultural Path 
Chapter 7 Step #4: Define the Desired Behaviors 
Chapter 8 Step #5: Identify Influencers, Energizers,
and Blockers 
Chapter 9 Step #6: Determine How Progress Will
Be Measured, Monitored, and Reported 

Phase Two: Build
Chapter 10 Step #7: Clearly Communicate That
Change Is Coming 
Chapter 11 Step #8: Ferret Out Skeptics and
Nonbelievers Early 
Chapter 12 Step #9: Paint a Vision for the Future 
Chapter 13 Step #10: Consciously Collaborate 
Chapter 14 Step #11: Establish a Co-creation Mindset 
Chapter 15 Step #12: Provide Training on the
Desired Behaviors 

Phase Three: Maintain
Chapter 16 Step #13: Make Onboarding About
Relationships Versus Red Tape 
Chapter 17 Step #14: Promote Those Who Best
Represent the New 
Chapter 18 Step #15: Change Performance
Management Practices 
Chapter 19 Step #16: Leverage Employee Affinity Groups 
Chapter 20 Step #17: Increase the Focus on Talent Mobility 
Chapter 21 Step #18: Donât Underestimate the Value
of External Sentiment 

Epilogue Theory Versus Tactics 
Notes 
Index