
Customer Care Excellence
How to Create an Effective Customer Focus
By: Sarah Cook
Paperback | 30 November 2010 | Edition Number 6
At a Glance
Paperback
Limited Stock Available
RRP $63.80
$48.25
24%OFF
ISBN: 9780749457051
ISBN-10: 0749457058
Series: Customer Care Excellence: How to Create an Effective Customer Care
Published: 30th November 2010
Format: Paperback
Language: English
Number of Pages: 288
Audience: Professional and Scholarly
Publisher: Kogan Page
Country of Publication: GB
Edition Number: 6
Edition Type: Revised
Dimensions (cm): 20.5 x 15.5 x 2
Weight (kg): 0.45
Shipping
Standard Shipping | Express Shipping | |
---|---|---|
Metro postcodes: | $9.99 | $14.95 |
Regional postcodes: | $9.99 | $14.95 |
Rural postcodes: | $9.99 | $14.95 |
How to return your order
At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.
Additional postage charges may be applicable.
Defective items
If there is a problem with any of the items received for your order then the Booktopia Customer Care team is ready to assist you.
For more info please visit our Help Centre.