“If you operate in the technology, marketing or customer experience community, you’ll find an enjoyable, knowledge-packed book filled with truths for web technology operations and improvement. The author’s perspective will help elevate your customer experiences and provide a solid baseline for your future efforts in web and digital technologies.”
-Craig Hyde, CEO, Rigor.com
“What if Dirty Harry Callahan was your company’s webmaster? Damaged Joy is a quick read chock full of wisdom and insights on how to avoid doing stupid things with your web presence. Go ahead - act like you want your customers to respect you. Read and heed.”
- Walt Carter, Chief Digital Officer & CIO
“The author shows you how the tools and technologies your business uses today can be a double-edged sword, if you aren’t careful. The digital technologies your business depend upon have an Achilles heel. The author shines a light into these dark places, so you don’t have to. Like Internet sensation Grumpy Cat, he takes a curmudgeon's tour through the web technologies of today, sparing nobody's ego in the process.”
- Jeff Costa, Sr. Product Manager, Web Experience, Akamai
"The author is the real deal. Throughout these pages, he has written practical advice gained from the tough lessons of being in the trenches for the duration of the modern Internet. Web presences are more important and more complicated than ever with security, usability, and financial performance concerns. The stakes are higher than ever. His advice is not a bunch of web fluff, but it’s solid advice applicable to business leaders and young professional developers alike.”
- Frank S. Rietta, Founder and Web Application Security Architect, Rietta, Inc
