| Foreword | p. vii |
| Preface | p. xvii |
| Introduction | p. 1 |
| Why IP? | p. 2 |
| History--Setting the Stage for Service Providers | p. 3 |
| Regulatory Events That Opened Competition | p. 3 |
| Potential Service Providers--Categories | p. 4 |
| Services | p. 5 |
| Customer Requirements and Service Provider and Vendor Goals | p. 6 |
| Customer Requirements | p. 6 |
| Service Provider Goals | p. 10 |
| Vendor Goals | p. 11 |
| Chapter Review | p. 12 |
| Building the Case for IP-Based Services | p. 13 |
| Nuts and Bolts of Service Development | p. 14 |
| Definitions of Service and Service Provider | p. 14 |
| Service Development Process | p. 15 |
| The Participants | p. 19 |
| Service Development Dynamics | p. 21 |
| Politics | p. 21 |
| Vendor Product Development Cycle | p. 23 |
| Problems with the Service Development Process | p. 25 |
| Role of IP in the Service Development Process | p. 27 |
| Automation | p. 27 |
| Implementation | p. 28 |
| Putting It All Together | p. 29 |
| IP-Based Services | p. 29 |
| Service Provider Motivation | p. 30 |
| Customer Benefits | p. 31 |
| Vendor Interest | p. 32 |
| Service Examples | p. 32 |
| Greenfield and Incumbent | p. 34 |
| Chapter Review | p. 34 |
| Greenfield Service Providers: Opportunities and Challenges | p. 35 |
| Definition of Greenfield | p. 35 |
| CLECs and Reseller CLECs | p. 36 |
| Bandwidth Brokers | p. 37 |
| x Service Providers | p. 37 |
| Putting the Alphabet Soup Together | p. 40 |
| Business Aspects | p. 40 |
| Marketing Plan | p. 40 |
| Customer Profile and Requirements | p. 43 |
| Vendor Profile and Requirements | p. 44 |
| Vendor Selection Process | p. 45 |
| Feedback Loop | p. 47 |
| Alternative Technologies | p. 48 |
| Service Creation Model | p. 49 |
| Service Examples | p. 49 |
| Managed Remote-Access IP-VPN | p. 50 |
| Web Hosting | p. 51 |
| E-commerce Portal | p. 53 |
| Service Packaging and Pricing | p. 54 |
| Managed Remote-Access IP-VPN | p. 55 |
| Managed Dedicated Web Hosting | p. 56 |
| Managed E-commerce Portal | p. 57 |
| What Are the Challenges? | p. 58 |
| Who Is the Competition? | p. 59 |
| Being Competitive in Terms of IP-Based Technology | p. 59 |
| Chapter Review | p. 60 |
| Incumbent Service Providers: Opportunities and Challenges | p. 61 |
| Definition of Incumbent | p. 62 |
| Business Aspects | p. 62 |
| Marketing Plan | p. 62 |
| Customer Profile and Requirements | p. 64 |
| Vendor Profile and Selection | p. 64 |
| Alternative Technologies | p. 65 |
| Service Creation Model | p. 65 |
| Service Examples | p. 66 |
| Managed IP-VPN | p. 66 |
| Managed Web Hosting | p. 67 |
| Service Packaging and Pricing | p. 68 |
| Managed IP-VPN | p. 68 |
| Managed Dedicated Web Hosting | p. 69 |
| Legacy Infrastructure | p. 70 |
| What Are the Challenges? | p. 72 |
| Chapter Review | p. 73 |
| IP as a Building Block: Enabling Multiservices | p. 75 |
| Multiservices | p. 75 |
| Layer 2 Services | p. 76 |
| IP-Based Services | p. 77 |
| Application-Layer Services | p. 77 |
| Architectural Overview | p. 80 |
| Core | p. 80 |
| Edge | p. 81 |
| Access | p. 81 |
| Technologies | p. 82 |
| Multiprotocol Label Switching | p. 82 |
| Virtual Private Networks | p. 87 |
| Multicast | p. 89 |
| Transport Technology Overview | p. 96 |
| Packet-over-Sonet | p. 96 |
| Ring Topology | p. 99 |
| Ethernet | p. 102 |
| Frame Relay | p. 104 |
| ATM | p. 108 |
| ISDN | p. 113 |
| DSL | p. 115 |
| Cable Modem | p. 116 |
| Summary | p. 121 |
| Service Creation | p. 122 |
| Role of MPLS | p. 123 |
| Role of MPLS-VPN | p. 127 |
| Role of ADSL Technology | p. 132 |
| Role of Cable Technology | p. 132 |
| Role of ATM | p. 133 |
| Role of Multicast | p. 135 |
| Chapter Review | p. 135 |
| IP-Based Service Implementation and Network Management | p. 137 |
| Simple Network Management Protocol | p. 139 |
| Description | p. 139 |
| Components | p. 139 |
| Operations | p. 141 |
| Management Information Base | p. 141 |
| SNMP Version 1 | p. 142 |
| SNMP Version 2 | p. 144 |
| Security Issues | p. 146 |
| SNMP Version 3 | p. 146 |
| IP-Based Service Implementation--OSS | p. 147 |
| Provisioning--What Are the Issues? | p. 149 |
| What Is Provisioning? | p. 149 |
| Device Configuration | p. 151 |
| How to Configure the Devices | p. 153 |
| Service Modification | p. 155 |
| Database Information | p. 155 |
| Network Management--What Are the Issues? | p. 155 |
| Network Management System | p. 156 |
| Network Management Activities | p. 156 |
| How Is It Done? | p. 159 |
| Security Issues: Managing an IP Network | p. 162 |
| OSS Architecture | p. 162 |
| OSS Components | p. 162 |
| Requirements of the OSS | p. 164 |
| Chapter Review | p. 166 |
| IP-Based Services: Advanced Topics | p. 169 |
| Quality of Service | p. 170 |
| QoS Parameters | p. 172 |
| Integrated Services Model | p. 174 |
| Differentiated Services Model | p. 175 |
| IP QoS Implementation | p. 177 |
| Creating New Services Using QoS | p. 179 |
| Voice-over-IP | p. 180 |
| Requirements | p. 180 |
| Components | p. 180 |
| How Does Voice-over-IP Work? | p. 185 |
| Services Using Voice-over-IP | p. 187 |
| IP Security | p. 189 |
| Concepts and Terminologies | p. 190 |
| How Does IPSec Work? | p. 195 |
| Advantages | p. 198 |
| IPSec versus MPLS-VPN | p. 198 |
| IPv6 | p. 199 |
| Features | p. 200 |
| Advantages | p. 204 |
| Migration Strategy | p. 207 |
| Creating New Services | p. 208 |
| Local Multipoint Distribution Service | p. 208 |
| Components | p. 208 |
| Advantages | p. 210 |
| Optical Networking | p. 210 |
| Technologies | p. 211 |
| IP and Optical Networking | p. 213 |
| Generalized Multiprotocol Label Switching | p. 217 |
| Applications of Optical Networks | p. 218 |
| Chapter Review | p. 220 |
| Case Studies | p. 221 |
| Conceptual Case Study--Greenfield | p. 222 |
| Background | p. 223 |
| Business Aspects | p. 224 |
| Services | p. 227 |
| Service Implementation Model | p. 228 |
| Company Performance | p. 229 |
| Alternatives Considered | p. 229 |
| Vendor Selection Process | p. 230 |
| Technical Aspects | p. 231 |
| Assessing Project Risks | p. 240 |
| Lessons Learned | p. 240 |
| Future Plans | p. 240 |
| Conclusion | p. 241 |
| Conceptual Case Study--Incumbent | p. 241 |
| Background | p. 241 |
| Business Aspects | p. 242 |
| IP-Based Solution | p. 245 |
| Services | p. 245 |
| Service Implementation Model | p. 247 |
| Company Performance | p. 249 |
| Alternatives Considered | p. 249 |
| Vendor Selection Process | p. 250 |
| Technical Aspects | p. 250 |
| Assessing Project Risks | p. 253 |
| Lessons Learned | p. 253 |
| Future Plans | p. 254 |
| Conclusion | p. 254 |
| Real-Life Case Study | p. 254 |
| Background | p. 254 |
| Business Aspects | p. 255 |
| Technical Aspects | p. 259 |
| IP-Based Solution | p. 261 |
| Services | p. 262 |
| Project Execution and Results | p. 269 |
| Service Implementation Model | p. 270 |
| Alternatives Considered | p. 270 |
| Vendor Selection Process | p. 270 |
| Technical Aspects | p. 272 |
| Assessing Project Risks | p. 275 |
| Lessons Learned | p. 276 |
| Future Plans | p. 276 |
| Conclusions | p. 276 |
| Chapter Review | p. 276 |
| Closing Remarks: Remaining Competitive with IP | p. 279 |
| Acronyms | p. 285 |
| Bibliography | p. 293 |
| Index | p. 297 |
| Table of Contents provided by Syndetics. All Rights Reserved. |