e-Economy

Rhetoric or Business Reality?

By: Leslie Budd, Lisa Harris

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Paperback | 4 November 2004 | Edition Number 1

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244 Pages

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23.4 x 15.6 x 1.3

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As dot.com became dot.bomb, the hype that surrounded the meteoric growth of the network economy has given way to realism, or even scepticism, about the potential of ICT as a source of new business models. It is now appropriate to reflect critically on the e-economy hype, and to use this as a way of looking forward to new, more realistic possibilities.

Using a business and socio-economic framework, this book investigates a range of challenges for restructuring the e-economy. This framework includes operations management, human resource management, e-learning, e-retailing, e-marketing, e-government, enterprise culture and digital divide. Divided into four themes (the changing business environment, knowledge management, learning in the public domain and e-business practices within and between organizations), each chapter considers the international context and critically explores a key aspect of the e-economy.

Rigorous yet still retaining the accessible format which distinguishes all the volumes in this series, this book provides a thorough critique of the prospects facing businesses in the new economy and will be of interest to anyone studying e-business/commerce.

Industry Reviews

'In demystifying and making sense, as the chapters in this book do, of what we mean by the so-called 'new' and 'e-economy', it is the underlying continuities that emerge as more enlightening than the breathless assertions of change...'

From the Foreword by Simon Caulkin, Management Correspondent of The Observer

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Non-Fiction Business & Management Business Aspects of E-Commerce Economics Political Economy Management & Management Techniques Management of Specific Areas Production of Quality Control Management

Foreword
Introduction : the economy of virtuality and reality
Death of the 'new'? : re-materializing the economy	p. 1
Entrepreneurial chaos, entrepreneurial order and the dotcom bubble	p. 28
Social shaping of government : what can be learned from the adoption of mobile-mediated communications?	p. 44
e-Leadership : challenges of new governance models	p. 59
e-Management and workforce diversity	p. 72
ICT and institutional change at the British Library	p. 88
Coerced evolution : a study of the integration of e-Mediated learning into a traditional university	p. 106
e-Government : from utopian rhetoric to practical realism	p. 123
e-Retail : paradoxes for suppliers and consumers	p. 138
e-Business processes : information and operations for competitive advantage	p. 163
Building trust in stakeholder relationships : are call centres sweat shops or massage parlours?	p. 187
Conclusion : where do we go from here? : embedding the rhetoric of the e-Economy in the reality of business activity	p. 209
Table of Contents provided by Blackwell. All Rights Reserved.

e-Economy

Rhetoric or Business Reality?

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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