Emotional Labour in Criminal Justice and Criminology

By: Jake Phillips (Editor), Jaime Waters (Editor), Chalen Westaby (Editor)

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Paperback | 29 April 2022

At a Glance

Paperback
280 Pages

Dimensions(cm)
23.39 x 15.6 x 1.5

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This book is the first volume to explore criminal justice work and criminological research through the lens of emotional labour. A concept first coined 30 years ago, emotional labour seeks to explore the ways in which people manage their emotions in order to achieve the aims of their organisations, and the subsequent impact of this is on workers and service users.

The chapters in this edited collection explore work in a wide range of criminal justice institutions as well as the penal voluntary sector. In addition to literature review chapters which consolidate what we already know, this book includes case study chapters which extend our knowledge of how emotional labour is performed in specific contexts, and in relation to certain types of work. Emotional Labour in Criminal Justice and Criminology covers topics such as prisoners who die from natural causes in prison, to the work of independent domestic violence advisors and the use of emotion by death penalty lawyers in the US.

An accessible and compelling read, this book presents ground-breaking qualitative and quantitative research which will be critical to criminologists, criminal justice practitioners, students of criminology and academics in the fields of social policy and public service.

Industry Reviews

The Editors of Emotional Labour in Criminal Justice and Criminology are to be congratulated for bringing together an important and innovative collection of essays that will give all researchers conducting empirical studies in criminology pause for thought about their own emotional labour, as well as that performed by professionals in the criminal justice sector. Foregrounding culture, context and conflict, this book is a must-read for anyone interested in the ethical and emotional dimensions of qualitative methodologies and criminal justice.

Yvonne Jewkes, Professor of Criminology, University of Bath

Emotional Labour in Criminal Justice and Criminology brings the topic of emotion work to a range of professions across the criminal justice spectrum. Focussed and in-depth studies deepen our understanding of the multi-faceted experiences, displays and management of emotion in criminal justice work. The book provides criminal justice practitioners, scholars and policy makers with rigorous empirical evidence on the inter-personal and organisational contexts of emotional labour.

Sharyn Roach Anleu, Matthew Flinders Distinguished Professor, Flinders University

Yvonne Jewkes, Professor of Criminology, University of Bath

Sharyn Roach Anleu, Matthew Flinders Distinguished Professor, Flinders University

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