Essential Telephoning in English

By: Barbara Garside, Tony Garside

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Paperback | 22 August 2002

At a Glance

Paperback
114 Pages

Edition Type
Student edition

Dimensions(cm)
24.49 x 19.15 x 0.53

Paperback

$63.47

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Essential Telephoning in English is a short skills course for adult learners of Business and general English. The course consists of 11 core units covering a wide range of communication skills: answering the phone, beginning and ending a call, dealing with messages, dealing with problems, making appointments and communicating information. There are three consolidation units and an end-of-course review unit to enable learners to check progress. The course is designed primarily for use in class but is also suitable for self-study.

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