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Flow in the Office : Implementing and Sustaining Lean Improvements - Carlos Venegas

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Flow in the Office

Implementing and Sustaining Lean Improvements

By: Carlos Venegas

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Paperback | 25 October 2007 | Edition Number 1

At a Glance

Paperback
144 Pages

Dimensions(cm)
17.9 x 25.3 x 1.0

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Apply Lean Manufacturing Principles and Tools to Your Office Environment! For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. InFlow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of "Lean Manufacturing" into the language of "Lean Office Flow," bringing bits, bytes, and conversations into the concrete world of process improvement.

Industry Reviews

Whether readers are interested in a specific topic, say lcaizen, or have committed themselves to launching Lean in their workplaces, they will discover useful nuggets in Flow in the Office that help them combine their current thinking with the possibilities of what Lean can do for their businesses. --Sir Read A Lot, December 2007

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You Can Find This Book In

Non-Fiction Business & Management Office & Workplace Office Management Industry & Industrial Studies Manufacturing Industries Engineering & Technology Industrial Chemistry & Manufacturing Technologies Other Manufacturing Technologies Management & Management Techniques Management of Specific Areas Production of Quality Control Management

Office Systems & Equipment

Acknowledgments	p. vii
Introduction	p. ix
The Case for Lean in the Office	p. 1
Finding Waste in the Office-So You Can Eliminate It	p. 9
Eleven Methods of Discovering and Optimizing Value in the Office	p. 39
Mapping the Value Stream in the Office	p. 55
Preparing for a Kaizen in the Office	p. 63
Conducting a Kaizen in the Office	p. 85
Sustaining Office Kaizen Improvements	p. 101
Team Tips	p. 109
Glossary of Lean Management Terms	p. 113
Glossary of Non-English Words and Phrases	p. 114
Index	p. 115
About the Author	p. 117
Table of Contents provided by Ingram. All Rights Reserved.

Flow in the Office

Implementing and Sustaining Lean Improvements

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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