'Sit back, relax, and enjoy the flight,' our pilots still intone. But who are they kidding?
Former FAA chief counsel and senior aviation policy official Mark Gerchick unravels the unseen forces and little-known facts that have reshaped our air travel experience since September 11, 2001.
With wry humor and unique insight, Gerchick takes us past the jargon, technicalities, and all-is-well platitudes to expose the new normal of air travel: from the packed planes and myriad hassles of everyday flying to the alchemy of air fares, the airlines' endless nickel-and-diming, and the elusive hope of escape from steerage. We find out what pilots do in the cockpit, what's really worth worrying about when it comes to airline safety, and why we get sick on planes. Meanwhile, Gerchick ponders the jarring disconnect between our quaint expectations of 'service with a smile' and the grim reality of cramped seats, no-free-lunch, and 'watch-yer-knees.'
With sympathy for both fliers and airlines, Gerchick shows how the new 'business-all-business' airline industry has finally learned to make money, even in the face of crushing fuel costs, and get millions of travelers where they're going every day safely and quickly.
From his singular vantage point as former aviation regulator and policymaker, Gerchick gives us a straightforward insider's view of how hard it is for government to improve the traveler's lot by explaining the vagaries of consumer protection rules as well as the political realities and the economic forces at work. While Gerchick offers reasons to hope for a better future in air travel, he presents an unvarnished look at what we can expect - good and bad - when we take to the skies. Some of it will reassure you, some will make you cringe, but all will open your eyes to what it means to fly today.
Industry Reviews
"Fact-packed and engaging." -- Wall Street Journal
"Anyone who wonders why they are always in the last boarding group-regardless of seat assignment-should read Full Upright and Locked Position." -- Patricia Harris - Boston Globe
"Intriguing... Resonant... a narrative that is part lifting of the veil and part condemnation of commercial airlines' loss of soul." -- Christine Thomas - Miami Herald
"A spellbinder on the state of aviation and its discontents." -- Gerry Wingenbach - Flyertalk.com
"Mark Gerchick demonstrates a comprehensive grasp of the aviation system: economics, safety, politics, and the passenger experience. His grasp of aviation safety (i.e., what should you worry about?) is especially compelling. Any air traveler will find Full Upright and Locked Position lively, interesting, and informative reading." -- Carol J. Carmody, former vice-chairman of the National Transportation Safety Board (NTSB)
"I fully expect that some day soon I'll be on a flight where every passenger is reading the same book: Full Upright and Locked Position. It won't make the plane seem any less cramped, or the pricing or schedule policies any less maddening, or the security any easier to deal with. But Mark Gerchick's clarity, knowledge, and humor will give everyone a better sense of how American air travel became such a joyless (though safe) ordeal, and what hope there is ahead." -- James Fallows, author of China Airborne and national correspondent for The Atlantic
"Illuminating...The insights provided will make the turbulence a little easier to bear." -- Publishers Weekly
"A thorough disclosure on today's airlines and the passengers who use them-best read while still on the ground." -- Kirkus Reviews
