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Fundamentals of Case Management Practice: Skills for the Human Services

5th Edition

By: Nancy Summers

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Paperback | 6 February 2015 | Edition Number 5

At a Glance

Paperback
544 Pages

Edition Type
Revised

Dimensions(cm)
27.5 x 22 x 2

New Edition

Published: 27th February 2024

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This text/workbook is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. The fifth edition focuses on what is most important for students to consider, document, and pass along in each step of the human services process. Chapters walk students through each step of the case management process, while realistic exercises drawn from active professionals expose students to a broad range of true-to-life circumstances and difficulties. This edition is available with MindTap', a seamless online learning experience that combines readings, multimedia, activities, and assessments into a singular Learning Path that guides students through the course.

New to the Edition

MindTap™, an online learning experience built on the book's content, is available with this text. MindTap guides students through the course by combining readings, multimedia, applied activities, and assessments into a singular Learning Path. Each chapter utilises realistic videos of client sessions to illustrate case management skills and concepts in action, followed by questions that ask students to evaluate and think critically about what they viewed. Instructors can personalise the Learning Path by rearranging and adding content, as well as measure students' skills and outcomes with ease.

The book has been updated throughout to reflect current terminology.

This edition includes information on the DSM-5 and how entry level individuals can use it, recent changes to HIPAA, a clear look at case management as a process, explanation of how the size of a case load affects service, discussion of ethical considerations for those working in the field of substance abuse, and a discussion of the differences among moral, ethical, and legal behaviour as well as how violations are addressed.

New, revised, or expanded content includes information on the ecological model, the importance of mandated reporting, empathy (including more recent findings), the differences between confrontation and an exchange of points of view, motivational interviewing and why it is useful, and the significance of the first interview.

Some material has been combined and streamlined, resulting in 26 chapters instead of 28 as in the previous edition.

Expanded Appendices include material helpful in completing exercises in the text, such as an extensive feelings list. Students will also find a safety planning tool and a case manager's toolbox with information to assist in assessment and disposition.

About the Author

Nancy Summers is a professor at Harrisburg Area Community College, where she has served as department chair. Summers was the director of public education for a mental health system and has worked with numerous agencies to provide training, improve services, and assist with an internal reorganisation. She remains actively in touch with numerous professionals in a wide variety of programs and recently published work on the supervision of the less experienced human services worker.

Industry Reviews

"This is an excellent text that covers all the basics of case management in a very usable and applicable format. Case histories, exercises, and the accompanying CD are very helpful."
"This text is an integrative guide that describes the complexities of case management in an engaging manner. A great text for courses that train professionals to deal with case management issues."

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