Guidelines for Developing Instructions

By: Kay Inaba

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eText | 27 July 2017 | Edition Number 1

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Confusing, inadequate instructions for setting up and using consumer products are not only unhelpful, but potentially dangerous. They may contain wrong information, poor warnings, and no pictures or illustrations. Standards are either non-existent or little known, even though the U.S. government has developed and tested standards for the past thirt