Handbook of Tourist Behavior

Theory & Practice

By: Metin Kozak (Editor), Alain Decrop (Editor)

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Hardcover | 12 December 2008 | Edition Number 1

At a Glance

Hardcover
286 Pages

Dimensions(cm)
22.86 x 15.24 x 1.75

Hardcover

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In today's highly competitive and global economy, understanding tourist behavior is imperative to success. Tourist behavior has become a cornerstone of any marketing strategy and action. Choosing, buying and consuming tourism/travel products and services includes a range of psycho-social processes and a number of personal and environmental influences that researchers and managers should take into account. This book provides an overview of such processes and influences and explains the basic concepts and theories that underlie tourist decision-making and behavior. It also incorporates a number of cases studies in order to aid readers to better appraise the application of those concepts and theories. The Handbook of Tourist Behavior will be of significant interest to researchers and students in tourism, leisure, marketing and psychology, and also to practitioners in the tourism industry.

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You Can Find This Book In

Non-Fiction Business & Management Sales & Marketing Market Research Travel & Holidays Earth Sciences, Geography, Environment, Planning Geography Regional & Area Planning Urban & Municipal Planning The Environment Industry & Industrial Studies Service Industries

Tourism Industry Society & Culture Social Groups Sociology & Anthropology

List of Figures	p. ix
List of Tables	p. xi
Preface	p. xiii
Motivation and Need Recognition
Interpretive Consumer Research: Uncovering the "Whys" Underlying Tourist Behavior	p. 3
Antecedents and Consequences of Prestige Motivation in Tourism: An Expectancy-Value Motivation	p. 16
Perception and Information Processing
Tourism Destination Image Formation	p. 35
Tourist Information Search	p. 50
Evaluation of Alternatives and Choice
Decision Strategies in Tourism Evaluation	p. 67
Planning and Exploratory Buying Behavior	p. 83
The Tourism Experience
Understanding Tourist Experience through Mindfulness Theory	p. 99
Unlocking the Shared Experience: Challenges of Consumer Experience Research	p. 116
Post-Choice Processes
Processes and Performances of Tourist (Dis)Satisfaction	p. 133
Service Failure, Tourist Complaints, and Service Recovery	p. 145
What Determines Tourist Loyalty?: In Search of a Theoretical Explanation	p. 159
Individual Determinants of Tourist Behavior
Tourism Segmentation by Consumer-Based Variables	p. 177
Emotions and Affective States in Tourism Behavior	p. 195
Environmental Determinants of Tourist Behavior
E-Tourist Behavior: The Influence of IT on Consumers	p. 211
The Role of Media Products on Consumer Behavior in Tourism	p. 226
Cross-Cultural Differences in Tourist Behavior	p. 237
Contributors	p. 257
Index	p. 263
Table of Contents provided by Ingram. All Rights Reserved.

Handbook of Tourist Behavior

Theory & Practice

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

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