For over 30 years, I've been honored to serve some of the best brands in the world as a consultant and strategic advisor. I've seen highly respected CEOs, leaders, and managers launch "quality of work life" initiatives. These leaders rightly believed that happy employees were better employees, and they sought changes that would fulfill those conditions. Regrettably, despite high expectations, these programs nearly always failed. The metrics they were designed to improve—productivity, employee engagement, and even company profitability—didn't budge.
My consulting firm, LeaderLogic, LLC has become something of an organizational hazmat team, tasked with cleaning up after yet another ineffective quality of work life initiative. Over time, I've formulated powerful solutions that actually work. I'll share how to avoid common pitfalls and how to leverage new best practices that provide predictable, measurable returns on your happiness initiative. You'll discover the corollary between happy customers, sales growth, and innovation in the furtherance of happy employees.
This book contains both deep research and 30 years of practical experience. If applied properly, your organization will achieve the following benefits:
• Attract and keep the best talent in your market.
• Significant increases in employee productivity and presentism.
• Reduced workforce stress and healthcare costs.
• Improved returns on enterprise strategy.
• Major improvements in customer experience.
• Predictable, measurable increases in revenue.
• Cost reduction and efficiency.
• Predictable improvements and innovation.
The Great Resignation was a wake-up call. Today, the best companies must compete for the best employees, and it's not just about the paycheck, it's about meaningful work. This book gives your company a roadmap to relevance and competitiveness, to help make "Happy Work" a reality.
