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How Mediation Works : Theory, Research, and Practice - Stephen B. Goldberg

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From the leading authors in mediation and dispute resolution comes this new psychology-based work on the nuts and bolts of mediation. Using the behavioral theories of interests, rights, and power, Goldberg, Brett, and Brenneur explain what mediators do, what makes for a successful mediator, and how best to structure a mediation-essentially the role of the mediator and the disputing parties at each step of the process. Also included is an essential chapter on the relationship between mediation and the law by Nancy Rogers, one of the foremost U.S. authorities on the topic.

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Describing mediation as a dispute resolution process in which a neutral third party without authority to impose an outcome helps the disputing parties resolve their differences, Goldberg and all explain the process for people who might like to become mediators and for judges and arbitrators who seek to mediate rather than decide some disputes. They cover conflict, disputes, and their resolution; dispute resolution processes; the roles of the mediator and the disputing parties at each step of the mediation process; dealing with difficulties; mediation and the law; and being a mediator. -- Annotation (c)2017 Ringgold Inc. * (protoview.com) *

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