How People Tick

A Guide to Over 50 Types of Difficult People and How to Handle Them

By: Mike Leibling

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Paperback | 3 April 2009 | Edition Number 2

At a Glance

Paperback
224 Pages

Edition Type
Revised

Dimensions(cm)
22 x 14 x 1

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This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.

Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.

Industry Reviews

"[S]olid advice in how to get out of certain situations with the least damage done.... a strongly recommended read." - Midwest Book Review

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