How to Start a Telephone Answering Service

By: Peter Lyle DeHaan

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Hardcover | 28 January 2019

At a Glance

Hardcover
120 Pages

Dimensions(cm)
20.32 x 12.7 x 0.79

Hardcover

$51.24

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How to Start a Telephone Answering Service

Would you like to clear a nice double-digit profit every month?

A mature answering service company can do that for you. That’s the good news. The bad? If you don’t do it right, it could be one of the worst decisions of your life. You could lose your shirt.

That’s why you need this book. You’ll discover:

•   The precise steps to set yourself up for success
•   Key shortcuts to minimize risk
•   The secrets that will make you become profitable faster
•   How to avoid the surprising mistakes most answering service startups make
•   If your personality fits this high-risk, high-reward industry

You’ll learn about equipment, cash flow, and managing a team. And you’ll discover a sound growth strategy, how to make the startup phase as short as possible, and the specific methods of thriving answering service companies.

If you’re considering starting a telephone answering service, How to Start a Telephone Answering Service is a must read.

Peter Lyle DeHaan, PhD, has spent his career in the answering service industry. He’s owned, managed, bought, sold, and merged answering service businesses as well as consulted, written, and programmed for the answering service industry.

Industry Reviews

“Everything I’ve learned in those 50 years [in the industry], Peter summed up in 110 pages. His thoughts on the industry and the challenges are spot on.” -Paul Lloyd

“Finally a book on how to start an answering service filled with very important information on the history of the industry and the necessary options available today in starting an answering service. This book contains lots of vendor information that is pertinent for anyone who is looking into starting an answering service.” -Edmond C.

“Excellent book with lots of solid advice. Wish I had discovered it earlier.” -Gary A. Edwards

“This excellent book will give you the ins and outs of starting an answering service with all of the nuances needed to understand the industry. Finally someone has come out with an up-to-date version.” -Steve Michaels

“This book is a good read for people thinking about getting into the answering service business and those already in the answering services business. It is a true representation of what it takes to get started and also a good warning for people who think this is an easy business.” -Kurt

“I was delighted to see this much-needed guide. Thinking of starting an answering service? Start here.” -Arthur Cronos

“This is a succinct instruction guide for the novice business owner looking to start an answering service. It is thorough, well written, and covers a wide variety of topics needed for the first time buyer.” -Donna L. Peltier-Chaffee

“It’s an easy read, and breaks down, in complete detail, the “ins and outs” of the telephone answering service business.” -Lynsey

“Peter’s insight into this industry comes across throughout this book. His how to gives the reader a guide to “things to think about” and where to start. I would highly recommend this book to anyone considering the answering service business as well as those already running a service.” -Leann Delaney

“If you start a telephone answering service, this book is a MUST read. Peter’s extensive knowledge of the business and his hands on experience in every aspect of the industry provides a step by step guide to running a very successful business.” -Mike Friedel

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