Inclusive Growth

Introduction
Why I wrote this book
The Inclusive Growth System
Who is this book for?
How to use this book
1 Clarity
The importance of diversity and inclusion in organisations
Aligning diversity and inclusion with vision, mission and values
Choosing the right language
How exclusion occurs within the workplace
Appreciating the employee experience
Create a strategy everyone understands
Creating the dashboard
2 Culture
Why is culture so important?
What is culture?
How culture affects diversity and inclusion
The importance of senior leadership
Creating an inclusive culture in five easy steps
How to become an inclusive leader
3 Change
Taking a change management approach
This is not an HR issue
The RACI Index
Kotter’s Change Management Model
Successful change management
Deliver in an Agile way
4 Colleague Experience And Design
Interventions that matter
It’s time to take a human-centred approach
Employee journeys
Steps to taking a human-centred approach
5 Cyber
The importance of technology
Digital Accessibility
Everybody benefits from Assistive Technology
The dark side of technology
The Future for Digital Services
6 Collaboration
The Global Plan
Everyone has a role to play
Employee networks
Involving customers
Involving your supply chain
Industry alliances
Shareholders
7 Celebration
Why celebrate at the end?
What is celebration about?
Ways to increase organisational profile
Campaign management
Four stages of running a campaign
Inclusive communications
The Power of Stories
References And Useful Resources
Acknowledgements
The Author