| Average daily rate | |
| Awareness | |
| trial and usage | |
| Back flow prevention | |
| Back of the house in hotels | |
| Back of the house in restaurants | |
| Back office systems | |
| Balance sheet | |
| Baldrige award | |
| Bandwidth | |
| Banquet event order | |
| Bargaining power | |
| Barriers to entry | |
| Barriers to exit | |
| Basic elements of cost | |
| Beliefs and attitudes | |
| Benchmarking | |
| Benchmarking in property management | |
| Benchmarking performance | |
| Biases in consumer decision-making | |
| Biennial timeshare | |
| Bluetooth | |
| Booth | |
| Brand | |
| Branding | |
| Break-even analysis | |
| Breakout sessions | |
| Budget methods | |
| Budget variances | |
| Budgetary controls | |
| Budgetary preparation | |
| Building codes | |
| Building components | |
| Burnout | |
| Business centers | |
| Business environment | |
| Business level strategy | |
| Business management institute | |
| Business process reengineering | |
| Business risk | |
| Capital assets pricing model | |
| Career planning and development | |
| Cash flow | |
| Cash flow statement | |
| Casinos | |
| Centralization | |
| Centralized guestroom HVAC | |
| Chain restaurants | |
| Change management | |
| Characteristics of service | |
| Check out | |
| Cleaning schedule | |
| Clicks and mortar | |
| Club board of directors | |
| Club corporation | |
| Club entertainment | |
| Club fitness programs | |
| Club house | |
| Club management | |
| Club manager certification programs | |
| Club Managers Association of America (CMAA) | |
| Club membership categories | |
| Club membership nomination | |
| Club membership process | |
| Club officers | |
| Club professionals | |
| Club reciprocity | |
| Club types | |
| Coaching | |
| Co-branding | |
| Cognitive dissonance | |
| Collective bargaining | |
| Combined heat and power cogeneration | |
| Comfort zone and human comfort | |
| Commercial home | |
| Commitment | |
| Common-size statements | |
| Communication | |
| Comparative statement analysis | |
| Compensation | |
| Competencies | |
| Competency profiling | |
| Competitive advantage | |
| Competitive position | |
| Competitive strategy | |
| Computer | |
| Computer reservation system (CRS) | |
| Concept mapping | |
| Concierge | |
| Concurrent sessions | |
| Condominium | |
| Conference | |
| Conference center | |
| Conference plan | |
| Configurations | |
| Confirmed reservation | |
| Conflict | |
| Congress center | |
| Consortium | |
| Constructive dismissal | |
| Consumer buying (decision) process | |
| Consumer rights under the purchaser deposit | |
| Contextual effects in consumer behavior | |
| Contingency theory | |
| Continuous improvement | |
| Contract of employment | |
| Contribution margin | |
| Controllable and non-controllable costs | |
| Controllable costs in foodservice | |
| Convention | |
| Convention & visitors bureau (CVB) | |
| Convention catering | |
| Convention center | |
| Convention industry council | |
| Convention service manager | |
| Cook-chill | |
| Cook-freeze | |
| Corporate event market | |
| Corporate evel strategy | |
| Corporate meeting | |
| Cost of goods sold | |
| Cost of sales | |
| Cost strategy | |
| Cost-benefit analysis | |
| Cost-informed pricing methods | |
| Cost-volume-profit analysis | |
| Credit card guarantee | |
| Critical incidents techniques | |
| Critical success factors | |
| Cross selling | |
| Customer centricity | |
| Customer complaint behavior | |
| Customer expectations | |
| Customer lifetime value | |
| Customer loyalty | |
| Customer relationship management in foodservice | |
| Customer relationship marketing/management (CRM) | |
| Customer satisfaction | |
| Cycle menus | |
| Daily operations report | |
| Data envelopment analysis | |
| Data mining | |
| Data warehouse | |
| Database marketing | |
| Database systems | |
| Daypart | |
| Decentralized guestroom HVAC | |
| Decision-making | |
| Decision support systems | |
| Deeded timeshare ownership | |
| Departing the guest | |
| Depreciation of fixed assets | |
| Destination management company | |
| Destination management system | |
| Destination marketing | |
| Destination marketing organization (DMO) | |
| Developer rights under the purchaser deposit | |
| Deviance | |
| Diffusion models | |
| Dining room turnover | |
| Direct billing | |
| Direct costs | |
| Direct mail marketing | |
| Disciplinary action | |
| Disconfirmation theory | |
| Discrimination | |
| Discriminatory pricing | |
| Dismissal | |
| Distinctive capabilities | |
| Distribution channels | |
| Distribution channels in foodservice | |
| District heating/cooling plants | |
| Diversification | |
| Domain name | |
| Downsizing | |
| Drayage | |
| Duty of care | |
| Earnings per share | |
| Economies of scale | |
| Economies of scope | |
| Efficiency ratios | |
| Eighty six | |
| Eighty-twenty customer pyramid | |
| Electric power pu | |
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