Preface. Acknowledgments.
Chapter 1: Taking the Lean Approach.
The Lean Change in Distribution.
The RFID Change Dilemma.
The Forecast Barrier.
The Balancing Act.
Business and Operational Plans.
Forecast Accuracy.
Another Approach.
The Traffic Analogy.
Improving Distribution Operations.
Lean Paradigm Shifts.
Book Approach and Contents.
Lean Distribution Framework.
Lean Distribution Transformation.
Role of Information Technology.
Applications for Lean Distribution.
Summary.
Chapter 2: Distribution Challenges.
Customer Directions.
Global Sourcing.
Cost Reduction.
Lean Streamlining.
New Challenges?
Functional Silos.
Summary.
Chapter 3: Optimizing Distribution.
Distribution Sports Franchise Analogy.
Optimizing Distribution.
Technology Infrastructure.
Lowering Production/Sourcing Costs.
Improving Inventory Management.
Maximizing Asset Utilization.
Technology Directions.
Summary.
Chapter 4: IT Transforms Distribution Processes.
Distribution Business Processes.
ERP Transformation.
Summary.
Chapter 5: Lean Operating Capabilities.
The Lean Approach.
Managing Uncertainty with Lean.
Lean and DRP: Collaboration.
Lean-Enabled Collaboration.
Summary.
Chapter 6: Customer Service Policy.
Customer Service Policy.
Segmentation.
Service Strategies.
Summary.
Chapter 7: Buffer Strategy.
Buffer Strategy.
Determine Service Strategies.
Service Distinctions.
Summary.
Chapter 8: Replenishment Cycles.
The Pipeline Approach.
Replenishment Time.
Delivered Cost.
Summary.
Chapter 9: Pull Approach.
Pull Trigger.
Replenishment Orders.
Inventory Targets.
Buffer Management.
Summary.
Chapter 10: Conclusion.
The Simplicity Challenge.
Planning Transformation.
Lean Distribution Benefits.
Selling the Lean Distribution Vision.
Implementing Lean Distribution.
Index.
