Making Aid Agencies Work

Reconnecting INGOs with the People They Serve

By: Terry Gibson

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Paperback | 1 July 2019 | Edition Number 1

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216 Pages

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20.5 x 14 x 1

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The development industry is worth billions. International non-governmental organizations (INGOs) have become an integral component in international development and humanitarian response. Yet as recent scandals at Save the Children and Oxfam have highlighted, such organizations can overstep moral boundaries, raising questions about the scale, power and role of INGOs. Are they dedicated to continuous learning and self-improvement, or are they development dinosaurs driven by their own need for survival and by the political agendas of their paymasters?

Drawing upon his experience as an international development practitioner-one who has worked with NGOs large and small, international and local, in over 40 countries-and drawing also upon his own academic research, Terry Gibson addresses these questions head on. He combines large-scale industry analysis with attention to the lives and worlds of the people the aid industry aims to serve, and he demonstrates how to overcome barriers between the two worlds and free flows of learning, resources, and even political influences that might lead to better outcomes.

Making Aid Agencies Work is essential reading for practitioners and researchers, as well as for anyone concerned about the future of this vital area of human endeavour.

Industry Reviews

Gibson, a researcher and activist in international development, describes how to make aid agencies work, arguing that the problems in international nongovernmental organizations (INGOs) are due to a disconnect between the lives of people they serve and the industry. He examines the origin and growth of the industry, what drives it, and the challenges it faces, then insights that can be gained from local experience and knowledge, how they could lead to a restructuring of the operations in international nongovernmental organizations, implications for the structure of organizations, and what can be learned from organizations that have adopted different forms that focus more on learning and action. -- Annotation (c)2019 * (protoview.com) *
Terry Gibson uses his expertise and knowledge to achieve the objectives of providing a critical analysis of INGOs and proposing a radical agenda of how they can be transformed. The book raises critical questions. It answers them using both academic theory and empirical literature, as well as examples from the author's own experience. The book is thus of interest for any third sector theorist and practitioner concerned about the role of INGOs, their effectiveness and accountability. Dineo Shirley Seabe - International Society for Third-Sector Research

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