Making Hybrid Working Work

A Practical Guide for Business Success

By: Gary Cookson

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eText | 3 January 2025 | Edition Number 1

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Hybrid work is here to stay but we haven't got it right yet. To be truly effective, hybrid working must form part of the overall business strategy and work, organizational structures and teams must be designed with hybrid in mind.

Making Hybrid Working Work is a practical book for senior business practitioners and people professionals wanting to ensure that hybrid working works for their people and their business. With guidance on leading, managing and developing hybrid workers, this book will help you embed hybrid working into your organization design.

This book explores what hybrid means for your office real estate, how to choose the right technology for hybrid working and how to ensure you're only investing in automating the correct things. It discusses how to use data to take an evidence-based approach to solving problems in a hybrid organization and how you can support learning for hybrid workers, build a learning culture and prioritize performance, not location. With coverage of managing the hybrid employee experience with a focus on company culture, this book also includes the latest research, interviews with those who have experienced the benefits and challenges of this way of working and real-world examples from companies including Centrica, what3words and EMIS Health. Discover how to be deliberate about hybrid ways of working and not leave success to chance with this essential guide.