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Managing Business Process Flows - Ravi Anupindi

Managing Business Process Flows

By: Ravi Anupindi, Sunil Chopra, Sudhakar Deshmukh, Jan Van Mieghem, Eitan Zemel

Paperback | 21 July 2011 | Edition Number 3

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For graduate level courses in Operations Management or Business Processes.

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice.

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