Managing Improvement in Healthcare

Part I. Quality Improvement: Aims, Approaches and Context.- 1. Evolving Dimensions of Quality Care: Comparing Physician and Managerial Perspectives; Rebecca Amati, Robert H. Brook, Amer A. Kaissi and Annegret F. Hannawa.- 2. Multi-Level Pluralism: A Pragmatic Approach to Choosing Change and Improvement Methods; Liz Wiggins and Brian Marshall.- 3. Insights into the Importance of QI Design from the Concept of Affordances; Berard E., Denis J., Saulpic O. & Zarlowski P.- 4. Emerging Hybridity: A Comparative Analysis of Regulatory Arrangements in the Four Countries of the United Kingdom; Joy Furnival, Ruth Boaden and Kieran Walshe.- 5. Contextual Factors Affecting Implementation of Team-based Primary Care: A Scoping Review; Dori A. Cross.- Part II. Embedding and Spreading Quality.- 7. Unlearning and Patient Safety; John G. Richmond.- 8. Reflexive Routines: An Empirical Analysis of the Routinization of Safety Standards in Critical Care; Marlot Kuiper.- 9. Sustaining Healthcare Service Improvements without Collective Dialogue and Participation: A Route to Partial Failure?; Anne McBride and Miguel Martinez-Lucio.- 10. Disseminating from the Centre to the Frontline: The Diffusion and Local Ownership of a National Health Policy through the Use of Icons; David Greenfield, Margaret Banks, Anne Hogden, and Jeffrey Braithwaite.- 11. Processes and Responsibilities for Knowledge Transfer and Mobilization in Health Services Organizations in Wales; Emma Barnes, Alison Bullock and Wendy Warren.- 12. Accelerating Research Translation in Healthcare: The Australian Approach; Helen Dickinson and Jean Ledger.- Part III. Agents, Co-Producers and Recipients of Quality Care.- 13. Framing a Movement for Improvement: Hospital Managers' Use of Social Movement Ideas in the Implementation of a Patient Safety Framework; Amanda Crompton and Justin Waring.- 14. Institutional Work and Innovation in the NHS: Creating, Maintaining and Disrupting?.- 15. Attaining Improvement without Sustaining It? The Evolution of Facilitation in a Healthcare Knowledge Mobilization Initiative; Roman Kislov, John Humphreys and Gill Harvey.- 16. Stakeholders' Involvement and Service Users' Acceptance in the Implementation of a New Practice Guideline; Comfort Adeosun, Lorna McKee and Hilary Homans.- 17. How Does an Accreditation Program in Residential Aged Care Inform the Way Residents Manage their Healthcare and Lifestyle?; Anne Hogden, David Greenfield, Mark Brandon, Deborah Debono, Virginia Mumford, Johanna Westbrook, and Jeffrey Braithwaite.