Messages

The Communication Skills Book

By: Matthew McKay, Martha Davis, Patrick Fanning

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Paperback | 1 August 2018 | Edition Number 4

At a Glance

Paperback
336 Pages

Edition Type
REV

Dimensions(cm)
22.5 x 15 x 2

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Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can’t be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.

Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, coworkers, and partners. With this fully revised and updated fourth edition, you’ll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:

Read body language
Develop skills for couples communication
Negotiate and resolve conflicts
Communicate with family members
Handle group interactions
Talk to children
Master public speaking
Prepare for job interviews

This new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you’re not able to read your conversation partner’s body language, facial expression, or vocal tone. This chapter teaches you how to express yourself well via phone, email, texting, and video—all the skills you need to thrive in the digital age.

Industry Reviews

“In this fourth edition of Messages, the authors present the essentials of basic communication. From assertiveness and active listening skills to guidelines for digital communication and social media etiquette, every individual, couple, and therapist will benefit from this book. If you wish to deepen your connections to others and to succeed in every social interaction, this book is for you.”
—Michael A. Tompkins, PhD, ABPP, author of Anxiety and Avoidance and codirector of the San Francisco Bay Area Center for Cognitive Therapy

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