This book can be read by any individual who wants to get a basic knowledge of how technical troubleshooting works in Production support environment. People who are freshers and going to join any company can also read it or the ones who want to work as a part time or full time as freelancers can read it for stuffs to learn in technical support, system administration, monitoring, alerting and scripting. I have also included some basic work contributed from our end on Cloud Microsoft Azure.
Even experienced professionals can also give it a try for sure.
