Navigating Human Service Organizations

Essential Information for Thriving and Surviving in Agencies

By: Margaret Gibelman, Rich Furman, Ren Winnett

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Paperback | 15 August 2020 | Edition Number 4

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Since its very inception, social work has been considered an organizationally based profession, with the majority of its workforce employed within formal organizations. Whether in nonprofit, for-profit, or governmental agencies, the practical realities of human service organizations are a central element of professional social work. This book explores the climate and culture of these agencies and provides essential information for surviving and thriving in this setting. It prepares students for their future careers so that they will feel empowered in their work and be able to fulfill their responsibilities toward organizational, community, and social change. Using real-life examples, the authors examine the internal structures of management, financing, and supervision and discuss common conflicts between agencies and professionals. The book's straightforward tone and practical advice make it an asset to anyone entering human service organizations.

Industry Reviews

One of the seminal texts in social work by a stalwart - Margaret Gibelman - it is still relevant to this day. The authors have carefully updated the text and incorporated important elements of social justice, ethics, diversity and representation. The added emphasis on technology and its role in practice is critical and much needed. An essential text for all social work students." - Manoj Pardasani, Hunter College

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