Operations Management

Operations may not run the world but make the world run! Learn how a business operates and improves its processes from some of the leading experts in the field.

Operations Management, 10^th edition is the ultimate guide on the subject, providing you with the best ways and strategies to learn, explore and make sense of how a business works, coming from world-leading experts Nigel Slack, Alistair Brandon-Jones, and Nicola Burgess.

Strategic in its perspective and with a clear structure, the latest edition offers a comprehensive and practical way to study key concepts surrounding effective operation processes, from theory to practice.

What makes Operations Management, 10^th edition work so well?

• Clear structure, thanks to the "4 Ds" model of Operations Management.
• Real-life examples that are shown in the "Operations in Practice" boxes and case studies.
• Worked examples that blend qualitative and quantitative perspectives.
• Critical commentaries, posing alternative views where appropriate.
• Summary provided in practical bullet points, answering key questions.
• A new section in every chapter called "Responsible Operations", that summarises how the topic touches upon social, ethical, and environmental issues.

With plenty of new end-of-chapter case studies and a plethora of international examples, this textbook will challenge your critical thinking, both individually and as part of your group discussion in class. Along with the practice cases, summaries, and illustrations, this edition is the definitive guide for your studies in the field of Operations Management.

Pearson, the world's learning company.

About the Authors

Nigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick Business School, Honorary Professor at Bath University, and 'Honorary Fellow of the European Operations Management Association'. He is an educator, consultant, and writer with a wealth of experience in many sectors.

Alistair Brandon-Jones is a full-chaired Professor in Operations and Supply Chain Management and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management. He is also an Adjunct Professor for Hult International Business School and Danish Technical University.

Nicola Burgess is a Reader in Operations Management at Warwick Business School. She has worked extensively with public sector organisations to understand Operations Management and Improvement in a public sector context.