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Performance Management for Different Employee Groups

A Contribution to Employment Systems Theory

By: Achim Krausert

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Hardcover | 28 September 2009

At a Glance

Hardcover
376 Pages

Dimensions(cm)
23.39 x 15.6 x 2.24

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Manage managers based on competencies and informal networks - Set task-based output goals for professional specialists - Control temporary workers at the agency level - Ensure that contractors are managed effectively as part of boundary-crossing networks.

This book provides a framework of analysis to capture and explain differences in employment systems. Taking account of the wealth of research in the field, it provides a sound basis for developing function-specific performance management systems, integrating aspects such as incentivization, multi-source appraisal, and accountability.

From macro to micro approaches of HRM, the contents will be of value to researchers on employment systems, strategic HRM, and occupational psychology and to practitioners of HRM and organizational development.

Achim Krausert has been a consultant in the performance management group of Accenture, U.K. He obtained his D.B.A. from the University of Mannheim, Germany, and an M.Sc. and a B.Sc. from the London School of Economics.

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You Can Find This Book In

Non-Fiction Business & Management Organisational Theory & Behaviour Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Business Strategy Psychology Occupational & Industrial Psychology

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Paperback

Published: 14th March 2012

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Theoretical Perspective and Outline	p. 1
Workforce Functions	p. 13
Staffing Different Functions Differently	p. 16
The Interplay of Economic and Institutional Factors	p. 19
Rationality of Emerged Employment Systems	p. 23
Generalist Managers	p. 25
Professional/Occupational Employees	p. 47
Industrial/Clerical Workers	p. 57
Team Workers	p. 67
Casual Workers	p. 80
Professional/Occupational Contractors	p. 93
Overview Archetypal Employment Systems	p. 102
Appraisal Context	p. 105
Appraisal Purposes	p. 105
Control/Monitoring Performance	p. 106
Staffing/Predicting Performance	p. 114
Development Feedback	p. 118
Systems Evaluation	p. 120
Appraisal Purpose Conflict	p. 121
Performance Management Configurations	p. 125
Generalist Managers	p. 126
Professional/Occupational Employees	p. 132
Industrial/Clerical Workers	p. 137
Team Workers	p. 141
Casual Workers	p. 149
Professional/Occupational Contractors	p. 156
Overview Archetypal Performance Management Systems	p. 166
Performance Theories	p. 169
A General Performance Theory	p. 170
General Mental Ability	p. 171
Personality	p. 174
Job-Relevant Experience	p. 179
Predictive Validity	p. 181
Competencies	p. 184
Motivation	p. 188
Performance and Results	p. 189
Denning Appraisal Criteria	p. 193
Unsystematic Approaches to Job Analysis	p. 193
Inductive Approaches to Job Analysis	p. 194
Deductive Approaches to Job Analysts	p. 196
Importance Weights	p. 197
Performance Measures and Standards	p. 198
The Quality of Performance Dimensions, Measures, and Standards	p. 200
Flexible goal setting	p. 201
What to Appraise	p. 203
Generalist Managers	p. 203
Professional/Occupational Employees	p. 210
Industrial/Clerical Workers	p. 218
Team Workers	p. 223
Casual Workers	p. 233
Professional/Occupational Contractors	p. 238
Overview Archetypal Performance Theories	p. 243
Appraisal Process	p. 245
Appraisal Objectives	p. 246
Observing Performance	p. 251
Rating Performance	p. 255
Feedback Interventions	p. 263
Accountability and Problem Resolution	p. 271
Appraisal Training	p. 283
Overview Archetypal Appraisal Process Designs	p. 293
Summary and Concluding Remarks	p. 297
Employment and Performance Management	p. 297
An Integrated Organizational System	p. 309
Limitations, Practical Implications, and Areas for Future Research	p. 311
References	p. 317
Index	p. 351
About the Author	p. 355
Table of Contents provided by Ingram. All Rights Reserved.

Performance Management for Different Employee Groups

A Contribution to Employment Systems Theory

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

Other Editions and Formats

Paperback

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