List of Illustrations | p. x |
Notes on contributors | p. xv |
Preface | p. xxi |
The Diversity of projects and project management | p. 1 |
New perspectives on project management | p. 1 |
The memes of project management | p. 3 |
The nine schools of project management | p. 6 |
A theory of the management of projects | p. 12 |
Two typologies of projects | p. 25 |
The nine perspectives | p. 31 |
Optimization: The project as a machine | p. 33 |
The genesis of modern project management | p. 33 |
Tools for optimizing project outcomes | p. 34 |
Earned value management | p. 48 |
CPM and EVM compated | p. 57 |
The lean Six Sigma method | p. 58 |
Is that all? | p. 59 |
Modeling: The project as a mirror | p. 62 |
Modeling rather than optimization | p. 62 |
The cause of project overruns | p. 64 |
Hard systems modeling | p. 67 |
Soft systems modeling | p. 69 |
Modeling propositions | p. 73 |
Here comes the philosophy | p. 77 |
Are we modeling the right things? | p. 78 |
Success: The project as an objective | p. 81 |
Modeling success | p. 81 |
Judging success: Success critieria | p. 82 |
Achieving success: Success factors | p. 93 |
The project manager as a success factor | p. 98 |
But who is in charge? | p. 103 |
Governance: The project as a legal entity | p. 105 |
Governing success | p. 105 |
The project as a temporary organization | p. 106 |
The governance of project management | p. 111 |
Developing project management capability | p. 128 |
Reviews, health checks, audits, and benchmarking | p. 133 |
Project contract management | p. 138 |
But where is the green parrot? | p. 145 |
Behaviour: The project as a social system | p. 148 |
Governing people | p. 148 |
Project organization | p. 149 |
Project teams | p. 156 |
Diversity in projects | p. 162 |
Emotionally competent project leadership | p. 164 |
Human resource management | p. 171 |
Are the people hearing? | p. 176 |
Marking: The project as a billboard | p. 179 |
Communicating with people | p. 179 |
Stakeholder management | p. 180 |
Marketing the project | p. 186 |
Selling project management to senior executives | p. 192 |
How do we get there? | p. 197 |
Process: The project as an algorithm | p. 199 |
Converting vision into reality | p. 199 |
Project processes | p. 200 |
Project management processes | p. 209 |
Procedures manuals | p. 219 |
Are we going in the right direction? | p. 222 |
Decision: The project as a computer | p. 224 |
Converting desire into memory | p. 224 |
Deciding where to go | p. 225 |
Deciding which fork to take | p. 233 |
Setting project strategy | p. 238 |
Do all roads lead to Rome? | p. 242 |
Contingency: The project as a chameleon | p. 245 |
Deciding to be different | p. 245 |
Categorizing projects | p. 246 |
Attributes of projects | p. 250 |
Using the nine perspectives | p. 257 |
Did we achieve the best of all possible outcomes? | p. 262 |
The three case studies | p. 265 |
Using the nine perspectives | p. 267 |
Taking a perspective | p. 267 |
Choosing methods | p. 268 |
The case | p. 270 |
The North-South Metro Line: Managing in crowded historic Amsterdam | p. 272 |
A brief history | p. 272 |
The Amsterdam North-South Metro Line | p. 273 |
Project history | p. 277 |
Using the nine perspectives | p. 283 |
Conclusing | p. 295 |
The LAS story: Learning from failure | p. 296 |
A journey from failure to success | p. 296 |
The first attempt: Starting small | p. 298 |
The Second attempt: Fostering ambition | p. 298 |
The third attempt: Cutting up the elephant | p. 304 |
Fourth time lucky | p. 309 |
Beyond success: Looking to the future | p. 310 |
Using the nine perspectives | p. 317 |
ABS International: Sustainable project management | p. 323 |
Sustainability and porjects | p. 323 |
The ABS International Project | p. 325 |
Sustainable success | p. 332 |
Sustainable project management | p. 335 |
Using the nine perspectives | p. 337 |
Index | p. 340 |
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