Price, Quality and Trust

Inter-Firm Relations in Britain and Japan

By: Mari Sako

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Paperback | 24 April 2008

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288 Pages

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22.86 x 15.24 x 1.65

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The management of buyer-supplier relations has come to be regarded as a key to achieving manufacturing competitiveness, particularly in sectors facing global competition based on both price and quality. This book is a theoretical and empirical exploration of the link between the type of buyer-supplier relations and corporate performance. Dr Sako examines how British and Japanese companies in the electronics industry manage their relationships with buyers and suppliers, the empirical study comprising a three-way comparison of a Japanese customer company, a British customer company, and a Japanese company in Britain, and an analysis of 36 supplier companies in Britain and Japan. Variations of the companies' business practices are assessed in terms of technology, the nature of market competition, the national legal framework, financial structures, employment systems, and the mode of entrepreneurship. The author identifies two distinct approaches in the two countries - the arm's-length contractual relation (ACR) in Britain, and the obligational contractual relation (OCR) in Japan - and argues that the trust and interdependence present in the latter can be a powerful springboard from which to achieve corporate success.

Industry Reviews

"Sako clearly presents both the theoretical and observable features of ACR and OCR, applies these concepts to a sample of firms, and attempts to explain differences in behavior from a variety of perspectives....a rich description of how buyer-supplier relations are managed in both Britain and Japan." Peggy K. Takahashi, Contemporary Sociology
"...a very well-researched, informative, and scholarly account of differences between buyer-supplier relations in Japan and Britain and one that should be read by academics in the field, but should certainly be prescribed reading for all Western purchasing managers trying to implement OCR and all management gurus exhorting them to do so." Journal of Japanese Studies
"...makes a valuable contribution to the literature, both in terms of documentation and interpretation....All of us interested in corporate strategy and performance have much to learn from this fine study." Edward H. Lorenz, Journal of Economic Literature

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You Can Find This Book In

Non-Fiction Engineering & Technology Electronics & Communications Engineering Electronics Engineering Business & Management Management & Management Techniques Management of Specific Areas Purchasing & Supply Management Society & Culture Social Groups Ethnic Studies Economics

Microeconomics Labour Economics International Business

List of figures
List of tables
Acknowledgements
Introduction
Theory and Concepts
A spectrum of transactional patterns: from ACR to OCR
Trust and organisational efficiency
Case Studies and Survey
Setting the scene
JJ Electric, GB Electronics and TCP (UK)
The analysis of supplier companies
Explanations of Variations
Economic and technological factors
The legal framework
Banks and financial links
Employment system links
Entrepreneurship, and the dynamics of small firm creation
Outcomes and Implications
How ACR-P OCR patterns relate to competitiveness
Conclusions
Appendix
Notes
Bibliography
Table of Contents provided by Publisher. All Rights Reserved.

Price, Quality and Trust

Inter-Firm Relations in Britain and Japan

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

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