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Public Sector Transformation through E-Government

Experiences from Europe and North America

By: Christopher G. Reddick (Editor), Vishanth Weerakkody (Editor)

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Hardcover | 16 October 2012 | Edition Number 1

At a Glance

Hardcover
280 Pages

Dimensions(cm)
23.3 x 15.9 x 2.0

Hardcover

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Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.

This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.

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Public Sector Transformation through E-Government
Transformational E-Government
Open Government as a Vehicle for Government Transformation
E-Government and the Evolution of Service Canada: Transformation or Stagnation?
Transformative E-government and Public Service: Public Libraries in Times of Economic Hardship
A Green Revolution: Innovation and Transformation in the Use of ICT by the Irish Department of Agriculture
Bridging E-Government and Performance in the Italian Public Sector
Identifying Core Capabilities for Transformational Local Digital Government: A Preliminary Conceptual Model
Benefits and Barriers to Transformation
Examining Successful Public Sector Electronic Services in Finland
Identifying Online Citizens: Understanding the Trust Problem
Profiling E-Participation Research in Europe and North America: A Bibliometric Analysis about Articles Published
Rational Choice Theory: Using the Fundamentals of Human Behavior to Tackle the Digital Divide
E-Government For All: From Improving Access to Improving the Lives of the Disadvantaged
T-Government and Public Service Delivery
Collaborative Government: E-Enabled Interagency Collaboration as a Means for Government Process Redesign
Diffusion of Personalized Services Among Dutch Municipalities: Evolving Channels of Persuasion
E-Government Adoption of XBRL: An U.K/U.S.A. Comparison
E-Government Implementation in Times of Change: The Role of Shared Services in Transforming Government
E-Strategic Management Lessons from Greece
State Response to Obama's Broadband Access Policy: A Study in Policy Implementation
List of contributors
Notes
Index
Table of Contents provided by Publisher. All Rights Reserved.

Public Sector Transformation through E-Government

Experiences from Europe and North America

At a Glance

Hardcover

Shipping

How to return your order

Defective items

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