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Qualitative Case Studies on Implementation of Enterprise Wide Systems

By: Liisa Von Hellens, Sue Nielsen, Jenine Beekhuyzen

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Hardcover | 1 November 2004

At a Glance

Hardcover
336 Pages

Dimensions(cm)
25.4 x 17.78 x 1.91

Hardcover

$178.27

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The book brings together recent qualitative research studies in enterprise-wide implementations. The collection is useful as a teaching case for academia, a student reference and also for academics, researchers and IT practitioners who wish to gain a broad view of ERP implementation success and failure.

The book provides relevant methodologies and recent empirical research findings in the area and includes sufficient background information for an understanding of each case but focuses on providing a rich description of more than a dozen real life cases.

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You Can Find This Book In

Non-Fiction Business & Management Business Strategy Management & Management Techniques Management of Specific Areas Production of Quality Control Management Business Mathematics & Systems Computing & I.T.Computer Science Systems Analysis & Design Business Applications Enterprise Software

ERP Implementation Approaches
Socio-Technical Aspects of ERP Implementation: The Central Role of Communication	p. 1
Post-Implementation Use of a Complex Technology: The Case of a Southeastern U.S. University	p. 22
Understanding an ERP System Implementation in a Higher Education Institution: A Grounded Theory Approach	p. 40
ERP and New Organizational Capabilities: The Example of the Kentucky Community and Technical College System	p. 57
Technology Innovation in a Small Rural Hospital	p. 71
Culture and Politics in ERP Adoption and Implementation
What Went Wrong? Lessons Learned from Studying ERP Implementation Across Cultures	p. 87
Metaphorically Speaking, Does Culture Matter?	p. 107
Looking Back, Looking In and Looking On: Treading Over the ERP Battleground	p. 123
Exploring the Power and Politics of a PeopleSoft Implementation	p. 140
Managing Complexity and Institutionalization: Power and Politics in ERP Implementation in an Australian University	p. 160
Tales of Resistance in an Australian University	p. 176
Information Systems Success
Evaluating the North American Pilot for SAP's Campus Management System	p. 192
Critical Success Factors for Implementing an ERP System	p. 211
Implementation Factors that Affect ERP System Success	p. 232
Academic and Business Users: A Model of ERP User Acceptance	p. 243
Achieving Strategic Goals: The Role of ERP and the Influence of Use Quality	p. 262
The Evolution of Enterprise Wide Systems within Australian Higher Education	p. 279
The Griffith University Case	p. 287
About the Authors	p. 291
Index	p. 299
Table of Contents provided by Ingram. All Rights Reserved.

Qualitative Case Studies on Implementation of Enterprise Wide Systems

At a Glance

Hardcover

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