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At a Glance
416 Pages
25.4 x 17.78 x 2.39
Hardcover
RRP $123.95
$113.75
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Industry Reviews
'Many people think designing a search user interface is as simple as copying what someone else does. There are a lot of complex issues below the surface and this is the first book to explain all of the research in a way that a practitioner like me can apply it. If you want to design innovative search user interfaces, you need this book close at hand at all times.' Keith Instone, Information Architecture Lead, IBM.com User Experience Design
'A comprehensive guide, not to how search works but how we humans work with search to satisfy our information needs. A must-read for anyone concerned with usability and creating the optimal user experience for searchers.' Chris Sherman, Executive Editor, Search Engine Land
'With a loud clear trumpet blast Marti A. Hearst announces a new scientific research domain, with emerging theories, a clear research agenda, and a compelling opportunity to influence vital technologies. Her book provides powerful insights for experts and is a vital guide for those coming into the field. It is difficult to convey my satisfaction and enthusiasm for Marti A. Hearst's remarkable analysis of the emerging scientific research domain of search user interfaces. Hearst's brilliant organization, lucid writing, and admirably comprehensive review (600+ references) are gifts to scholars, implementers, and students who want to contribute to the flourishing activity in user interfaces for information search and retrieval. Her devotion to evidence-based analysis from user and usage studies lays a compelling scientific foundation for future contributions.' Ben Schneiderman, University of Maryland
'Professor Hearst has given us the definitive work on search user interfaces; grounded in the theory and practice of information retrieval and human-computer interaction and brimming with examples and clear explanations, this landmark book will serve the needs of students, practitioners, and scholars for years ahead.' Guy Marchionini, Boshamer Professor, University of North Carolina
'Marti A. Hearst has written an impressively comprehensive and authoritative account of search interfaces, bringing together the state of the art in search sites with the large and rapidly growing body of scientific research that explains what works and why. This book will be an invaluable resource for anyone who wants to get below the surface of search - to analyze and create search interfaces and to understand the full range of issues, problems, and new potentials for design.' Terry Winograd, Stanford University, California
'This will be seen as a transformational book, one that synthesized a new and coherent discipline of human information interaction out of literature and experience scattered across many fields. Professor Hearst has read everything. There is no book like it that puts together so completely the new technical foundations for a user-centered design of information systems. Search User Interfaces should be required reading for anyone who would study or design such systems.' Stuart Card, Palo Alto Research Center (PARC), California
| Preface | p. xi |
| The Design of Search User Interfaces | p. 1 |
| Keeping the Interface Simple | p. 1 |
| A Historical Shift in Search Interface Design | p. 3 |
| The Process of Search Interface Design | p. 5 |
| Design Guidelines for Search Interfaces | p. 6 |
| Offer Efficient and Informative Feedback | p. 7 |
| Balance User Control with Automated Actions | p. 14 |
| Reduce Short-Term Memory Load | p. 18 |
| Provide Shortcuts | p. 22 |
| Reduce Errors | p. 23 |
| Recognize the Importance of Small Details | p. 25 |
| Recognize the Importance of Aesthetics in Design | p. 26 |
| Conclusions | p. 28 |
| The Evaluation of Search User Interfaces | p. 29 |
| Standard Information Retrieval Evaluation | p. 30 |
| Informal Usability Testing | p. 34 |
| Formal Studies and Controlled Experiments | p. 36 |
| Longitudinal Studies | p. 46 |
| Analyzing Search Engine Server Logs | p. 47 |
| Large-Scale Log-Based Usability Testing (Bucket Testing) | p. 49 |
| Special Concerns with Evaluating Search Interfaces | p. 52 |
| Conclusions | p. 63 |
| Models of the Information Seeking Process | p. 64 |
| The Standard Model of Information Seeking | p. 64 |
| Cognitive Models of Information Seeking | p. 66 |
| The Dynamic (Berry-Picking) Model | p. 67 |
| Information Seeking in Stages | p. 69 |
| Information Seeking as a Strategic Process | p. 71 |
| Sensemaking: Search as Part of a Larger Process | p. 80 |
| Information Needs and Query Intent | p. 82 |
| Conclusions | p. 90 |
| Query Specification | p. 91 |
| Textual Query Specification | p. 91 |
| Query Specification via Entry Form Interfaces | p. 101 |
| Dynamic Term Suggestions During Query Specification | p. 105 |
| Query Specification Using Boolean and Other Operators | p. 107 |
| Query Specification Using Command Languages | p. 114 |
| Conclusions | p. 118 |
| Presentation of Search Results | p. 120 |
| Document Surrogates | p. 120 |
| KWIC, or Query-Oriented Summaries | p. 122 |
| Highlighting Query Terms | p. 128 |
| Addition Features of Results Listings | p. 130 |
| The Effects of Search Results Ordering | p. 135 |
| Visualization of Search Results | p. 139 |
| Conclusions | p. 139 |
| Query Reformulation | p. 141 |
| The Need for Reformulation | p. 141 |
| Spelling Suggestions and Corrections | p. 142 |
| Automated Term Suggestions | p. 144 |
| Suggesting Popular Destinations | p. 151 |
| Relevance Feedback | p. 152 |
| Showing Related Articles (More Like This) | p. 154 |
| Conclusions | p. 156 |
| Supporting the Search Process | p. 157 |
| Starting Points for Search | p. 157 |
| Supporting Search History | p. 162 |
| Supporting the Search Process as a Whole | p. 164 |
| Integrating Search with Sensemaking | p. 168 |
| Conclusions | p. 173 |
| Integrating Navigation with Search | p. 174 |
| Categories for Navigating and Narrowing | p. 175 |
| Categories for Grouping Search Results | p. 177 |
| Categories for Sorting and Filtering Search Results | p. 180 |
| Organizing Search Results via Table-of-Contents Views | p. 182 |
| The Decline of Hierarchical Navigation of Web Content | p. 187 |
| Faceted Navigation | p. 188 |
| Navigating via Social Tagging and Social Bookmarking | p. 196 |
| Clustering in Search Interfaces | p. 199 |
| Clusters vs. Categories in Search Interfaces | p. 208 |
| Conclusions | p. 210 |
| Personalization in Search | p. 211 |
| Personalization Based on Explicit Preferences | p. 213 |
| Personalization Based on Implicit Relevance Cues | p. 221 |
| Combining Implicit and Explicit Information | p. 229 |
| Searching over Personal Information | p. 231 |
| Conclusions | p. 232 |
| Information Visualization for Search Interfaces | p. 234 |
| Principles of Information Visualization | p. 235 |
| Techniques for Interactive Visualization | p. 237 |
| The Effects of Data Types on Information Visualization | p. 238 |
| The Difficulties with Visualizing Nominal Data | p. 240 |
| Visualization for Query Specification | p. 247 |
| Visualizing Query Terms Within a Large Document | p. 252 |
| Visualizing Query Terms Within Retrieval Results | p. 254 |
| Visualizing Faceted Navigation | p. 267 |
| Visualizing Search Results as Clusters and ôStarfieldsö | p. 273 |
| 3D Visualization in Search | p. 278 |
| Conclusions | p. 280 |
| Information Visualization for Text Analysis | p. 281 |
| Visualization for Text Mining | p. 281 |
| Visualizing Document Concordances and Word Frequencies | p. 286 |
| Visualizing Literature and Citation Relationships | p. 294 |
| Conclusions | p. 296 |
| Emerging Trends in Search Interfaces | p. 297 |
| Mobile Search Interfaces | p. 297 |
| Multimedia Search Interfaces | p. 306 |
| Social Search | p. 317 |
| A Hybrid of Command and Natural Language Search | p. 322 |
| Conclusions | p. 323 |
| Appendix: Additional Copyright Notices | p. 325 |
| Bibliography | p. 329 |
| Index | p. 365 |
| Author Index | p. 375 |
| Table of Contents provided by Ingram. All Rights Reserved. |
ISBN: 9780521113793
ISBN-10: 0521113792
Published: 21st September 2009
Format: Hardcover
Language: English
Number of Pages: 416
Audience: College, Tertiary and University
Publisher: Cambridge University Press
Country of Publication: GB
Dimensions (cm): 25.4 x 17.78 x 2.39
Weight (kg): 0.91
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