Preface | p. xi |
Lessons Learned | p. 1 |
Speed and Results | p. 2 |
Discretionary Time | p. 3 |
Vision | p. 4 |
Issues to Address First | p. 4 |
Hand Tools | p. 5 |
Fasteners | p. 6 |
Perishable Tools | p. 9 |
Forming Dies, Tools, Tool Holders, and Change Parts | p. 9 |
Fixtures, Dies, Face Plates, Printing Cylinders, Forming Tools, and Chuck Jaws | p. 10 |
Maintenance of Parts, Tools, and Fixtures | p. 12 |
Lubricants, Chemicals, and Solvents | p. 15 |
Guard Removal | p. 16 |
Scrap and Rework | p. 17 |
Standardization of Set-Up Procedures | p. 18 |
Making and Delivering the Change Parts in Kits | p. 18 |
Establishing Standard Tool Lengths | p. 19 |
Establishing Standard Tooling | p. 19 |
Establishing Standard Locations | p. 20 |
Establishing Standard Routing | p. 20 |
Thirty Percent Reduction in Set-Up Time Accomplished! | p. 20 |
Calculating the Return on Investment of Set-Up Time Reduction | p. 23 |
Where to Start | p. 28 |
How Do You Start? | p. 31 |
Change from Within Gets Accepted | p. 31 |
Total Quality Management | p. 32 |
Problem-Solving Method | p. 34 |
Steering Committee | p. 35 |
Additional Information about Approvals | p. 40 |
Empowerment | p. 41 |
Tapping the Resource Within | p. 42 |
How Do You Get People to Help? | p. 44 |
Turning Negative People into Positive People | p. 45 |
People Enjoy Rallying | p. 46 |
Getting the Results | p. 47 |
What Do We Need to Know? | p. 48 |
What Do We Need to Do? | p. 48 |
Assignments | p. 48 |
Decisions Made | p. 49 |
Get Input from Everyone | p. 49 |
Tools that Work | p. 50 |
Baselining | p. 50 |
Videotape the Setup | p. 50 |
Documentation of the Setup | p. 53 |
The Improvement Process | p. 57 |
Eliminate Quality Problems | p. 58 |
Eliminate Unnecessary Elements | p. 59 |
Eliminate the Nonvalue Added Elements | p. 60 |
Move Elements to External | p. 62 |
Reduce All Remaining Internal Elements | p. 66 |
Reduce All External Elements | p. 67 |
Part Families | p. 67 |
Documentation and Data Entry | p. 68 |
Change Part Maintenance | p. 68 |
Change Part Location/Kitting | p. 69 |
Remaining Elements | p. 71 |
Quality Acceptance of the First Part | p. 78 |
Automation | p. 78 |
Standardized Procedures | p. 79 |
Application Improvements for Equipment | p. 81 |
Focus Set-Up Time Reduction on a Part Number or Machine? | p. 82 |
Equipment Wear | p. 82 |
Cleaning Up | p. 84 |
Adjustment | p. 85 |
Fasteners | p. 85 |
Tooling Needs | p. 86 |
Toolbox Clean Out | p. 88 |
Tool Storage | p. 88 |
Quick Disconnects | p. 89 |
Standardized Components | p. 89 |
Alignment | p. 90 |
Tool and Fixture Positioning | p. 91 |
Clamping | p. 92 |
Tool Presetting | p. 93 |
Travel Time | p. 93 |
Trial Runs | p. 95 |
Stress Forces | p. 96 |
Dedicated Equipment | p. 96 |
Equipment Maintenance | p. 97 |
Automation | p. 98 |
Supporting Set-Up Time Reduction | p. 101 |
Quality Improvements | p. 101 |
Value Analysis/Value Engineering | p. 104 |
Concurrent Engineering | p. 105 |
Never Assume | p. 105 |
Communication and Cooperation | p. 106 |
Floor Layout | p. 107 |
Data Entry | p. 107 |
Paperwork | p. 107 |
Scheduling | p. 108 |
Team Staffing | p. 109 |
Supervision | p. 109 |
Commitment | p. 110 |
Training | p. 111 |
Checklists | p. 111 |
Procedures | p. 111 |
Newsletter | p. 112 |
Decisions that Affect Set-Up Time | p. 112 |
Support Area Response | p. 112 |
Material Handling | p. 113 |
Criticism | p. 113 |
When You Cannot Videotape | p. 114 |
Kanban Inventory Method | p. 114 |
Measurements | p. 115 |
Workforce Reduction | p. 116 |
Special Teams: SWAT and Rapid Response | p. 119 |
Questionnaires | p. 120 |
Holding the Gains | p. 121 |
Documentation | p. 121 |
Celebrate Improvement by Making It a Big Deal | p. 124 |
Steering Committe Reviews | p. 124 |
Field Trips to the Factory | p. 125 |
Transferability (Cloning) | p. 126 |
Rewards, Awards, and Other Motivations | p. 126 |
Continuous Improvement | p. 133 |
What Should You Expect from Set-Up Time Reduction? | p. 135 |
Resistance at First | p. 135 |
Frequent and Continued Improvements | p. 135 |
Breaking Down Barriers (Team Building) | p. 137 |
Commitment | p. 137 |
Stages of Employee Attitude | p. 137 |
Management Stages and Attitudes | p. 137 |
Produce as Needed | p. 139 |
Increased Run Time (But Be Careful) | p. 139 |
Preventive Maintenance Time | p. 140 |
Scrap Reduction | p. 141 |
Rework Reduction | p. 141 |
Equipment Purchases | p. 142 |
Reduced Inventory | p. 142 |
Performance Charting | p. 143 |
Productivity Improvements | p. 144 |
Team Building | p. 144 |
Breaking Down of Barriers | p. 146 |
Inventory Turns | p. 147 |
Space | p. 150 |
Flexibility | p. 150 |
Customer Delight | p. 151 |
Flexible Scheduling | p. 152 |
Savings | p. 153 |
Product Involvement | p. 153 |
Cycle-Time Reduction | p. 154 |
The Team Experience | p. 155 |
We Need More Ricardos | p. 155 |
Attitude/Assurance | p. 156 |
The Culture | p. 156 |
Commitment | p. 157 |
Authority and Responsibility | p. 158 |
Team Membership | p. 159 |
Decision Making Based on Fact | p. 161 |
When Things Slow Down or You Feel Like Quitting | p. 161 |
Distractors, Procrastinators and Other Influences | p. 163 |
Managing and Supervising with Teams | p. 164 |
Where's the Band? | p. 165 |
This is My Team, I Have Ownership to its Performance | p. 166 |
Management: The Boss is Key | p. 166 |
Satisfaction in a Job Well Done | p. 167 |
How to Make It Fail | p. 169 |
Don't Train the Team | p. 169 |
We Don't Have Time | p. 170 |
A Few People on Too Many Teams | p. 170 |
Allow Management to Skip Meetings | p. 172 |
Don't Let the Team Make Decisions | p. 172 |
Don't Take Assignments | p. 173 |
Don't Get Assignments Done | p. 173 |
Don't Discuss It | p. 174 |
Criticize instead of Encouraging | p. 174 |
Work outside Your Career System for Approvals | p. 175 |
Don't Promote Set-Up Time Reduction Once It Is Started | p. 176 |
Don't Measure Progress | p. 176 |
Make Reporting Difficult | p. 177 |
Don't Follow Up or Motivate | p. 177 |
Make the Focus Indefinite Then Quit | p. 177 |
Do It for a While Until It Just Fades Away | p. 178 |
Have "Team of the Month" | p. 178 |
Don't Go Out to Shop to See Results | p. 178 |
Don't Recognize Accomplishment | p. 179 |
Don't Hold the Gains | p. 179 |
Don't Encourage Low-Cost Solutions | p. 180 |
Second-Guess Team Decisions | p. 180 |
Don't Follow a Proven Method | p. 180 |
Conclusion | p. 181 |
Most Frequently Asked Questions | p. 183 |
Index | p. 207 |
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