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Shocked, Appalled, and Dismayed!
How to Write Letters of Complaint That Get Results
By: Ellen Phillips
Paperback | 15 February 1999 | Edition Number 1
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ISBN: 9780375701207
ISBN-10: 0375701206
Series: Vintage Original Ser.
Published: 15th February 1999
Format: Paperback
Language: English
Number of Pages: 352
Audience: General Adult
Publisher: RANDOM HOUSE US
Country of Publication: GB
Edition Number: 1
Dimensions (cm): 20.2 x 13.4 x 1.9
Weight (kg): 0.31
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