Soft Skills Hard Results

A Practical Guide to People Skills for Analytical Leaders

By: Anne Taylor

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Paperback | 23 January 2020

At a Glance

Paperback
216 Pages

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20.5 x 13.5 x 1.5

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***BUSINESS BOOK AWARDS 2021 WINNER: SELF DEVELOPMENT BOOK OF THE YEAR***

Everyone says a great leader needs EQ, Emotional Intelligence, soft skills, blah, blah, blah. What does that even mean? Where do you start? Where's the line for that on the P&L?
You might think that business is all about facts and figures. You probably prefer it that way. The truth is that as uncertainty and business complexity increases, successful leaders need to embrace soft skills to get the best out of their people in a sustainable manner.
In this succinct, no-nonsense approach, Anne Taylor shares:

Key soft skills relevant for leadership and practical applications of how to use them every day drawn from real-life case studies
Straightforward tools to better understand yourself, because your leadership starts with YOU
Simple frameworks to communicate with others to get things done while building a stronger relationship with them (at the same time, how efficient!)

Logical ideas you can try immediately with on-line support if you want it. All done in an easy to read, logical, organized manner for people who prefer facts and don't consider themselves natural 'people people.' In a direct yet professional manner, Anne combines the results-oriented focus from her extensive business background in Fortune 100 corporations with her passion for personal awareness and conscious choice to help you get better results through your people, fast.
The Practical Principles in this book, when applied, practiced and honed, can improve your effectiveness, impact and bottom-line results.

Industry Reviews

Good book on emotional intelligence. It proves that people leave and managers and not bad companies. This is one of the key and well known findings. How can managers who are very good at business become emotionally empowered leaders?
The question sounds easier than the answer.
Some good advice can be found in this book.

* NetGalley *

Personally I hate the nomenclature of "soft skills," as if these skills are somehow weaker or less serious than technical skills. The truth is that it takes a variety of skills and qualities to make an effective leader or colleague, and these are essential to the success of any endeavor, as anyone who's suffered through bad leadership or a toxic environment knows well.
This book is actually a wonderful bridge, though. It seamlessly leads a person who might have been oblivious to people skills on a journey to competence in interpersonal communication and leadership. It is logical and practical, answering the resistance and frustration that usually arises when these topics come up. Buy it for your floundering boss and lousy coworkers ASAP, and get yourself a copy too--we can all use a little more emotional intelligence.
Thanks to the publishers and NetGalley for a digital ARC for the purpose of an unbiased review.

* NetGalley *

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