Staff Development : A Practical Guide, Fourth Edition - Carol Zsulya

Staff Development

A Practical Guide, Fourth Edition

By: Carol Zsulya (Editor), Andrea Stewart (Editor), Carlette Washington-Hoagland (Editor)

Paperback | 14 February 2012 | Edition Number 4

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Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as:
  • Building a staff development program, and strategies for developing staff
  • Tracking changes through training, including the importance of setting goals and needs assessments
  • Refining the customer service attitude
  • Using instructional design for staff development
This is a volume that every librarian charged with staff development should have at the ready.

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